Get premium membership and access questions with answers, video lessons as well as revision papers.
I. Respect – this is where one shows regard to other people according to their ranks in the organization, age and social status.
II. Punctuality – this refer to the ability to keep time in attending duties and appointments.
III. Courtesy – this involves handling people politely, pleasantly, and with consideration. Being patient, solving problems the best way possible.
IV. Loyalty – the commitment an employee has to the organization one is working for, like maintaining the good name of the organization.
V. Honesty- this is the ability to tell the truth and being sincere.
VI. Co-operation- the ability of workers to work comfortably as a team without malice, bias, hatred, or selfishness.
VII. Diplomacy- this is the ability to convince others tactfully.
VIII. Judgment- the ability to make a ruling or decision after considering all the possibilities and outcomes.
IX. Accuracy- it involves performing duties with excellence, precision and correctness.
X. Initiative- the ability to create and implement ideas.
joseph rimiru answered the question on November 28, 2017 at 18:10
- Define the term etiquette.(Solved)
Define the term etiquette.
Date posted: November 28, 2017. Answers (1)
- Outline some personal attributes of a person working in an office.(Solved)
Outline some personal attributes of a person working in an office.
Date posted: November 28, 2017. Answers (1)
- List the essential qualities of office staff.(Solved)
List the essential qualities of office staff.
Date posted: November 28, 2017. Answers (1)
- Who is a receptionist and what are his/her duties?(Solved)
Who is a receptionist and what are his/her duties?
Date posted: November 28, 2017. Answers (1)
- Who is an office messenger?(Solved)
Who is an office messenger?
Date posted: November 28, 2017. Answers (1)
- What is a switchboard?(Solved)
What is a switchboard?
Date posted: November 28, 2017. Answers (1)
- What are the duties of a clerk?(Solved)
What are the duties of a clerk?
Date posted: November 28, 2017. Answers (1)
- Which are the duties of the typist?(Solved)
Which are the duties of the typist?
Date posted: November 28, 2017. Answers (1)
- What are some of the duties of a personal secretary?(Solved)
What are some of the duties of a personal secretary?
Date posted: November 28, 2017. Answers (1)
- Outline the duties of the finance officer.(Solved)
Outline the duties of the finance officer.
Date posted: November 28, 2017. Answers (1)
- What are the duties of a company secretary?(Solved)
What are the duties of a company secretary?
Date posted: November 27, 2017. Answers (1)
- Outline the duties of the general manager.(Solved)
Outline the duties of the general manager.
Date posted: November 27, 2017. Answers (1)
- Define the roles of: (a) Managerial staff (b) Junior staff (c) Subordinate staff(Solved)
Define the roles of:
a. Managerial staff
b. Junior staff
c. Subordinate staff
Date posted: November 27, 2017. Answers (1)
- What are the disadvantages of office equipment?(Solved)
What are the disadvantages of office equipment?
Date posted: November 27, 2017. Answers (1)
- Outline the advantages of office machine(Solved)
Outline the advantages of office machine
Date posted: November 27, 2017. Answers (1)
- State the main machines, and their use in the following offices (a) General office (b) Mail room (c) Typing pool (d) Communication (e) Duplicating (f) Accounts (Solved)
State the main machines, and their use in the following offices.
a. General office
b. Mail room
c. Typing pool
d. Communication
e. Duplicating
f. Accounts
Date posted: November 27, 2017. Answers (1)
- Define what office equipment is and state their role.(Solved)
Define what office equipment is and state their role.
Date posted: November 27, 2017. Answers (1)
- Outline the disadvantages of landscape office layout(Solved)
Outline the disadvantages of landscape office layout
Date posted: November 27, 2017. Answers (1)
- Give any five small scale retailers without shops(Solved)
Give any five small scale retailers without shops
Date posted: November 27, 2017. Answers (1)
- Explain three factors that should be considered by producer cooperative societies when determining the retail price of their products?(Solved)
Explain three factors that should be considered by producer cooperative societies when determining the retail price of their products?
Date posted: November 27, 2017. Answers (1)