The contribution made by information resource centres towards end user computing include:
-
1. Encouraging users who wish to develop their own applications and providing them with
technical assistance.
2. Encouraging users to conform to any hardware or software or programming standards
that the organisation might use. For example, to make sure that all microcomputers
purchased by the organisation are compatible and so could be moved around from
department to department if necessary.
3. Ensuring that applications developed are replicated by others in the organisation where
this will be of benefit to the organisation.
4. Advising end users on ways of getting better use out of their existing systems. Computer
users might be unaware of what their system is capable of doing or how to set about
making use of the system capabilities.
5. The resource centres should be readily available to end users and the centre‘s staff
should try to keep a high profile with end user departments. This enhances adequate support.
This can be achieved through the use of a telephone ?hot line? or a drop-in
advicecentre.
gregorymasila answered the question on December 3, 2017 at 11:31
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