a) A system is a set of interacting components that work together to accomplish specific goals. Systems may be identified from specific characteristics. The main systems characteristics include:
o Purpose
o Rationale o Efficiency o Effectiveness o Inputs o Outputs o Transformation roles o Feedback o Throughput o Boundary o Environment
o Interfaces
Therefore a business organization may be considered as a system because it exhibits the characteristics of a system. With reference to Boni Wholesalers, these are:
1. Purpose
Boni Wholesalers? purpose is to buy goods from suppliers and sell them in bulk to customers. This is facilitated through its sales office and accounts office.
2. Rationale
The justification for the existence of Boni Wholesalers is the need to make profit.
3. Input
Boni Wholesalers has supplier delivery notes, supplier invoices and payments from customers as inputs.
4. Environment
Boni Wholesalers exists in a business environment containing other business systems such as the suppliers and also individual entities such as customers. Nairobi is the business environment for Boni Wholesalers.
5. Interfaces
Boni Wholesalers has a meeting point with the suppliers system where inputs and outputs are shared. It also has a meeting point with the customers where inputs and outputs are shared.
6. Transformation rules
Boni Wholesalers has well defined rules that specify how the input is processed to produce output. For instance, a customer order is passed onto the sales office which verifies if there is sufficient stock before preparing a delivery note which is forwarded to the accounts office where an invoice is prepared which accompanies the goods from the store together with the delivery note to the customer who then prepares a cheque for Boni Wholesalers Ltd.
7. Boundary
Boni Wholesalers has a boundary that is its organizational boundary (geographical boundary).
Gregorymasila1 answered the question on March 28, 2018 at 14:36
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