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Most systems are created and designed for the end users to effectively interact with the system. Therefore, users’ involvement in the development of a system is essential in the following ways:
•Involving users helps in improving users’ understanding of the system thus eliminating any ambiguity during system operations such as installing and uninstalling programs.
•User involvement also leads to increase in system usage and information satisfaction.
•User involvement can lead to further simplification of system software functionality by assessing users’ requirements.
•It also offers a more reliable way to organize features into the start menus and dialog boxes based on user’s needs and preferences.
•It leads to improved levels of acceptance and satisfaction especially for a newly rolled out update of system software.
•More users means that there is an increased user participation in decision making process in situations where changes have to be made.
Mwalimu Bonface answered the question on April 14, 2018 at 06:33
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