(a) This is to aid the users on how to operate the program such as entering data, obtaining outputs and error handling.
(b) It helps other technical users like programmers or system analysts to understand how the program was designed and coded so that in the event that the program needs to be modified, it can be done in absentia of the developer.
(c) The document can be a source of evaluating the performance and objectives of the program.
maurice.mutuku answered the question on April 21, 2018 at 08:54
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