Citing relevant examples, illustrate how the following speaker’s aspects can affect effective listening: i) Credibility ii) Logical argument iii) Psychological appeals

      

Citing relevant examples, illustrate how the following speaker’s aspects can affect effective listening:
i) Credibility
ii) Logical argument
iii) Psychological appeals

  

Answers


Martin
i. Credibility.

A confident speaker gives an impression of delivering credible and trustworthy information. E.g. speaking while maintaining eye contact with the listeners

ii. Logical argument.

A logical argument is more convincing where the speaker shows emotion e.g. through raising of voice when disagreeing

iii. Psychological appeal;

- When the presenter or speaker seem to be dull or irrelevant. - Information overloads i.e. too much to be taken in by the listener. - If the information cannot be understood by the listener. - Destruction or noise can cause communication breakdown.
marto answered the question on February 5, 2019 at 07:33


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