Get premium membership and access questions with answers, video lessons as well as revision papers.
Measures to improve listening skills.
- Minimize both internal and external distractions. You can?t always get rid of a headache, but you can close the windows if the driver of a truck is outside rewing his engine.
- Adjust your listening to the situation. If you?re listening to a lecture for an exam in Biology class, you?ll want to pay closer attention than if you?re watching the local news. In the former situation, you?ll probably take notes.
-Show you’re listening by your nonverbal communication. You might nod, shake your head, or raise your eyebrows. Adjust your posture accordingly Make eye contact.
- If you?re listening to a speech or attending a business meeting, determine the most important points and develop a method to remember them. You might repeat them mentally or even jot them down briefly.
- When you?re listening to a friend with a problem, demonstrate empathy. Show her you understand what she is going through.
- Realize that people don?t necessarily want you to solve their problem. They may simply want to share how they are feeling. Save advice for another time, unless you?re asked for it.
- Don?t interrupt. Let the person finish what he is saying before you explain your point of view or ask questions.
- Don?t prejudge a person?s message by the way he looks. You can learn something from almost anyone.
- Stay focused on the subject. It?s easy to let your mind wander, especially if the subject isn?t important to you. Train yourself to concentrate.
-Remain clearheaded, even if the topic is emotional. Perhaps someone is discussing the victories of the recent election, and you were passionate about, a losing candidate. When emotions become involved, you may end up in the middle of a shouting match, which will resolve nothing. Present your points calmly. You?ll gain credibility by doing so.
marto answered the question on February 5, 2019 at 07:39
- During business communication, decoding of the message is dependent upon the type of listening adopted by the client. Summarize six types of listening (Solved)
During business communication, decoding of the message is dependent upon the type of listening adopted by the client. Summarize six types of listening
Date posted: February 5, 2019. Answers (1)
- Citing relevant examples, illustrate how the following speaker’s aspects can affect effective listening:
i) Credibility
ii) Logical argument
iii) Psychological appeals (Solved)
Citing relevant examples, illustrate how the following speaker’s aspects can affect effective listening:
i) Credibility
ii) Logical argument
iii) Psychological appeals
Date posted: February 5, 2019. Answers (1)
- Describe five stages of the listening process (Solved)
Describe five stages of the listening process
Date posted: February 5, 2019. Answers (1)
- Summarize five categories of non-verbal communication.(Solved)
Summarize five categories of non-verbal communication.
Date posted: February 5, 2019. Answers (1)
- Highlight seven benefits which could accrue to an organization from conducting exit interviews.(Solved)
Highlight seven benefits which could accrue to an organization from conducting exit interviews.
Date posted: February 5, 2019. Answers (1)
- Identify five skills relevant in non-verbal communication.(Solved)
Identify five skills relevant in non-verbal communication.
Date posted: February 5, 2019. Answers (1)
- Explain five factors to be considered when writing a report (Solved)
Explain five factors to be considered when writing a report
Date posted: February 5, 2019. Answers (1)
- Outline the constituent parts of a business letter.(Solved)
Outline the constituent parts of a business letter.
Date posted: February 5, 2019. Answers (1)
- Explain the purpose of job application letters and show how the attention, interest, desire, action (AIDA) organizational model could be used in job application...(Solved)
Explain the purpose of job application letters and show how the attention, interest, desire, action (AIDA) organizational model could be used in job application letters.
Date posted: February 5, 2019. Answers (1)
- i) explain the term “memorandum”
ii) list four uses of a memorandum (Solved)
i) explain the term “memorandum”
ii) list four uses of a memorandum
Date posted: February 5, 2019. Answers (1)
- Outline five uses of circulars as a mode of communication in an enterprise.
(Solved)
Outline five uses of circulars as a mode of communication in an enterprise.
Date posted: February 5, 2019. Answers (1)
- Explain the term “graphic communication”
Enumerate five advantages of graphic communication (Solved)
Explain the term “graphic communication”
Enumerate five advantages of graphic communication
Date posted: February 5, 2019. Answers (1)
- Identify four ways in which an order given by an effective entrepreneur to the employees could be made more.(Solved)
Identify four ways in which an order given by an effective entrepreneur to the employees could be made more.
Date posted: February 5, 2019. Answers (1)
- Distinguish between “an order” and “an instruction” (Solved)
Distinguish between “an order” and “an instruction”
Date posted: February 5, 2019. Answers (1)
- Highlight five functions of business letters in an enterprise.(Solved)
Highlight five functions of business letters in an enterprise.
Date posted: February 5, 2019. Answers (1)
- Highlight five rules of analyzing data from a questionnaire.(Solved)
Highlight five rules of analyzing data from a questionnaire.
Date posted: February 5, 2019. Answers (1)
- Describe five steps that an entrepreneur would take to improve notes taking.(Solved)
Describe five steps that an entrepreneur would take to improve notes taking.
Date posted: February 5, 2019. Answers (1)
- Identify circumstances under which
i) oral communication will be preferable to written communication
ii) written communication will be preferable to oral communication
...(Solved)
Identify circumstances under which
i) oral communication will be preferable to written communication
ii) written communication will be preferable to oral communication
Date posted: February 5, 2019. Answers (1)
- State six benefits and four limitations of downward communication.(Solved)
State six benefits and four limitations of downward communication.
Date posted: February 5, 2019. Answers (1)
- Analyze the cause of barriers to lateral communication. (Solved)
Analyze the cause of barriers to lateral communication.
Date posted: February 5, 2019. Answers (1)