Six types of listening skills are;
i) Informative Listening
Informative listening is the name we give to the situation where the listener's primary concern is to understand the message. Listeners are successful insofar as the meaning they assign to messages is as close as possible to that which the sender intended. Informative listening, or listening to understand, is found in all areas of our lives. Much of our learning comes from informative listening.
ii) Relationship Listening
The purpose of relationship listening is either to help an individual or to improve the relationship between people. Therapeutic listening is a special type of relationship listening. Therapeutic listening brings to mind situations where counselors, medical personnel, or other professionals allow a troubled person to talk through a problem. But it can also be used when you listen to friends or acquaintances and allow them to “get things off their chests.” Although relationship listening requires you to listen for information, the emphasis is on understanding the other person
iii) Appreciative Listening
Appreciative listening includes listening to music for enjoyment, to speakers because you like their style, to your choices in theater, television, radio, or film. It is the response of the listener, not the source of the message that defines appreciative listening. That which provides appreciative listening for one person may provide something else for another.
iv) Critical Listening
The ability to listen critically is essential. On the job, in the community, at service clubs, in places of worship, in the family—there is practically no place you can go where critical listening is unimportant. Politicians, the media, salesmen, advocates of policies and procedures, and our own financial, emotional, intellectual, physical, and spiritual needs require us to place a premium on critical listening and the thinking that accompanies it.
v) Discriminative Listening
The most important type, for it is basic to the other four. By being sensitive to changes in the speakers rate, volume, force, pitch, and emphasis, the informative listener can detect even nuances of difference in meaning.
marto answered the question on February 5, 2019 at 08:03
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