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1st The phatic stage
- This is the initial exploratory stage, which determines the course of the conversation
- Begins with the greetings and accompanying gestures such as eye contact, the smile, etc
- In a formal encounter there is more distance between the individuals, as compared to in
the case of an informal encounter
-Stage is also known as the warming up stage. There is a no meaning and intention, but
just the setting for the next level of the conversation.
2nd stage
- Individuals bring a more personal element into the conversation.
- Brings down social guard and begin to interact more openly.
- Professional interactions confined to this stage.
3rd Intimate stage.
- Mainly for conversation between friends, family and relatives
- Higher level of intimacy
- Entails opening one’s heart and sharing rather intimate details
sharon kalunda answered the question on February 27, 2019 at 12:31