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-When the receiver is too busy/preoccupied to read.
- When the message is fairly simple.
- When a permanent record is not needed.
- When you require immediate feedback.
- When you would like to communicate feelings.
- When you would like to read the recipients’ body language.
- When you would like to hear the tone of the recipient.
- When the information/message is emotional.
sharon kalunda answered the question on February 27, 2019 at 13:32
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