1) They Complement verbal communication
Eg- saying that’s funny and you laugh.
2) They Emphasize the verbal communication
(stressing a point in a message) May emphasize
by giving a special force to a word in the verbal message or they may give special force to the
entire message. For example: I have three pens (by showing 3 fingers on your hand).
3) It Replaces Verbal Communication.
This occurs when non-verbal communication is used in
place of the verbal communication, for example if you wave goodbye to someone using the hand
and do not say it verbally, or nodding instead of saying YES or NO.
4) It Contradicts the Verbal Message
This can be best illustrated by two people, a lady and a gentleman walking together, then the
gentleman, realizing that he might be walking too fast, asks the lady if that is so. The lady says
NO while panting hard. This is a situation where the action may speak louder than the words.
sharon kalunda answered the question on February 28, 2019 at 10:09
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