Highlight any four circumstances under which a businessman would communicate to the customers by letters rather than telephone.

      

Highlight any four circumstances under which a businessman would communicate to the
customers by letters rather than telephone.

  

Answers


sharon
-When permanent records for future reference are required
-When communication needs to be highly confidential
-When communication need to reach many people at a time when he/ she needs to accommodate complex messages such as tables and graphs for illustrations.
-When the customer is far away and it may be two expensive to call.
Any other relevant point

sharon kalunda answered the question on March 1, 2019 at 10:34


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