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i.
- To learn more about your prospective client‘s needs.
- To clearly define the product or service that you wish to offer these clients.
- To determine cost of the solution to be developed.
ii.
a. Interviewing users, employees, managers and customers
b. Observing or monitoring users of the current system to determine their needs as well as their satisfaction and dissatisfaction with the current system.
c. Developing and administering questionnaires to interested stakeholders, such as potential users of the information system.
d. Collecting, examining and analyzing documents, reports, layouts, procedures, manuals, and any other documentation relating to the operations of the current system.
e. Modeling, observing and simulating the work activities of the current system.
Wilfykil answered the question on March 1, 2019 at 10:50
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