Discuss the roles of management.

A role beginning with the formal authority bestowed on managers by their organization, this authority is accompanied by a certain amount of status that enables managers to perform their roles. There are ten managerial roles grouped into three categories:-

1. Interpersonal Roles: Roles concerned with dealing with other people

a. Figurehead – in this role the manager puts in an appearance as a representative of the organization. e.g. in Kenya a person like Naikuni the Chief Executive of Kenya Airways is considered as the figurehead of the organization.

b. Leader – The manger directs or guides and motivates employees and deals with behavioral process.

c. Liaison – deals with people outside the organizations on a regular basis in order to establish good working relationship with suppliers, customers, government agencies, etc.

2. Informational Roles:-

a. Monitor – the manager actively watches the environment for information that might be relevant to the organization.

b. Disseminator – the manager transmits information obtained through monitoring to the appropriate people or sections in the organization.
c. Spokesman – is similar to the figurehead role but the manager in this role presents information of meaningful content and answers questions on behalf of the company.

3. Decisional Roles:-

a. Entrepreneurship role – the manager looks for opportunities that the organization can pursue and takes lead in doing so.

b. Disturbance handler – the manager resolves conflicts in individuals and groups.

c. Resource allocator – this role focuses on determining how resources will be shared by the different groups or areas within the organization.

d. Negotiator – the manager attempts to work out agreements and contracts that operation in the best interest of the organization.

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marto answered the question on March 4, 2019 at 06:48