Get premium membership and access questions with answers, video lessons as well as revision papers.
Communication serves several important functions for us. Some of these are;
1. Understanding and Insight
We depend on communication to develop self-awareness. Communication helps us in self-other understanding. In other words, it makes us to have an insight into ourselves and into others.
2. Meaningful Relationships
It is through communication contacts that human beings basic physical and social needs are met. Psychology tells us that you need other people just as you need water, food and shelter. If you are cut from human contact, you become disoriented and maladjusted. Communication offers us the chance to satisfy our needs for inclusion, control and affection
3. Influence and Persuasion
4. Information
Communication facilitates decision making. It provides information by transmitting the data to identify and evaluate alternative choices.
5.Emotional Expression
Communication provides a release for the emotional expression of feelings and for fulfilment of social needs. For many employees, their work group is a primary source for social interaction.
6. Motivation
Communication fosters motivation by clarifying to employees what is to be done, how well they are doing, and what can be done to improve performance.
The formation of specific goals, feedback on progress toward the goals, and reinforcement of desired behaviour all stimulate motivation and require communication.
7. Control
Communication acts to control member behaviour in several ways:
(i) Organizations have authority hierarchies and formal guidelines that employees are required to follow.
(ii) Informal communication also controls behaviour. When work groups tease or harass a member who produces too much, they are informally communicating with, and controlling, the member’s behaviour.
In every communication, people have ample chances to influence each other subtly and overtly. We spend much time trying to persuade one another to think as we think, do what we do.
marto answered the question on March 29, 2019 at 11:04
- Define the term communication(Solved)
Define the term communication.
Date posted: March 29, 2019. Answers (1)
- What is the basis of a communication culture?(Solved)
How culture in communication operates
Date posted: March 12, 2019. Answers (1)
- What are some of the abstract qualities of communication?(Solved)
What are the indicators of a complete communication process at a particular point in time regardless of the place, time, people etc?
Date posted: March 12, 2019. Answers (1)
- Discuss the THREE categories of task-related touches.(Solved)
Discuss the THREE categories of task-related touches.
Date posted: February 28, 2019. Answers (1)
- State and explain the TWO categories of Hybrid touches.(Solved)
State and explain the TWO categories of Hybrid touches.
Date posted: February 28, 2019. Answers (1)
- Discuss THREE categories of Control touches.(Solved)
Discuss THREE categories of Control touches.
Date posted: February 28, 2019. Answers (1)
- State and explain the TWO categories of playful touches.(Solved)
State and explain the TWO categories of playful touches.
Date posted: February 28, 2019. Answers (1)
- State and explain FIVE categories of positive effect touches.(Solved)
State and explain FIVE categories of positive effect touches.
Date posted: February 28, 2019. Answers (1)
- State and explain functions of Non-verbal Communication.(Solved)
List functions of Non-verbal Communication.
Date posted: February 28, 2019. Answers (1)
- Highlight the library Services.(Solved)
Highlight the library Services.
Date posted: February 27, 2019. Answers (1)
- Describe five types of References.(Solved)
Describe five types of References.
Date posted: February 27, 2019. Answers (1)
- State and explain FIVE types of Libraries.(Solved)
State and explain FIVE types of Libraries.
Date posted: February 27, 2019. Answers (1)
- State the stages involved in planning for an essay writing.(Solved)
State the stages involved in planning for an essay writing.
Date posted: February 27, 2019. Answers (1)
- Describe how a good paragraph should look(Solved)
Describe how a good paragraph should look.
Date posted: February 27, 2019. Answers (1)
- Explain how Notes should be taken.(Solved)
Explain how Notes should be taken.
Date posted: February 27, 2019. Answers (1)
- List advantages of Taking Notes.(Solved)
List advantages of Taking Notes.
Date posted: February 27, 2019. Answers (1)
- State the Importance of SQ3R.(Solved)
State the Importance of SQ3R.
Date posted: February 27, 2019. Answers (1)
- State THREE purposes of reading.(Solved)
State THREE purposes of reading.
Date posted: February 27, 2019. Answers (1)
- State ways of coping with podium panic.(Solved)
State ways of coping with podium panic.
Date posted: February 27, 2019. Answers (1)
- Discuss the Sources of Podium Panic / Speech Anxiety.(Solved)
Discuss the Sources of Podium Panic / Speech Anxiety.
Date posted: February 27, 2019. Answers (1)