Discuss the functions of communication.

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Communication serves several important functions for us. Some of these are;

1. Understanding and Insight

We depend on communication to develop self-awareness. Communication helps us in self-other understanding. In other words, it makes us to have an insight into ourselves and into others.

2. Meaningful Relationships

It is through communication contacts that human beings basic physical and social needs are met. Psychology tells us that you need other people just as you need water, food and shelter. If you are cut from human contact, you become disoriented and maladjusted. Communication offers us the chance to satisfy our needs for inclusion, control and affection

3. Influence and Persuasion

4. Information
Communication facilitates decision making. It provides information by transmitting the data to identify and evaluate alternative choices.

5.Emotional Expression
Communication provides a release for the emotional expression of feelings and for fulfilment of social needs. For many employees, their work group is a primary source for social interaction.

6. Motivation
Communication fosters motivation by clarifying to employees what is to be done, how well they are doing, and what can be done to improve performance.
The formation of specific goals, feedback on progress toward the goals, and reinforcement of desired behaviour all stimulate motivation and require communication.

7. Control
Communication acts to control member behaviour in several ways:
(i) Organizations have authority hierarchies and formal guidelines that employees are required to follow.

(ii) Informal communication also controls behaviour. When work groups tease or harass a member who produces too much, they are informally communicating with, and controlling, the member’s behaviour.

In every communication, people have ample chances to influence each other subtly and overtly. We spend much time trying to persuade one another to think as we think, do what we do.

marto answered the question on March 29, 2019 at 11:04

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Discuss the functions of communication.

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