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-Start with what your listener needs to know.
Your listener is most likely to remember the first and last parts of your message. Before you speak, identify the purpose of your discussion, and shape that to be your main idea. Make sure your message is best delivered using spoken rather than written words. Therefore, open the conversation with what your listeners need to know, and then move to the supporting information.
-Limit the amount of information.
People have a limited capacity to listen to and decipher a message, especially if they are in a disruptive environment. Therefore, packing too much information into a conversation can leave your listeners confused or remembering only part of what you said. Limit the amount of information you convey in a single interaction. For example, in a one on one conversation, express one main idea and up to three supporting ideas. If you need to share more information, do so in separate discussions.
Eliminate unnecessary words. It can take more concentration to understand spoken words than written ones. When you use complicated language or unnecessary words, you make it more difficult for your listener to interpret what you are saying. Use simple sentences, and avoid technical language and jargon whenever possible.
-Make your messages relevant to your listener.
Although it is natural to discuss subjects you consider important, your listener may have different interests or priorities, and your message might not be well received. Therefore, frame your ideas so they are relevant to the other person. Adopt the point of view of your listeners, and then explain or show how your subject is important to them and how they can benefit.
-Take a direct approach.
Your listeners have to manage several tasks as they listen to you. They must pay attention to what you are saying, interpret your nonverbal signals, ignore noise and other distractions, and make sense of the incoming information. Listeners can understand your messages if they are clear and consistent with your body language. Use a direct approach by introducing your subject, explaining what you want, and identifying your expectations. Be polite and tactful, but don’t make your audience guess what you mean.
-Pause occasionally.
Your listeners need time to process incoming information. As you communicate, include brief pauses so your audience can absorb your message, especially when you’ve made an important point, requested action, or are preparing to introduce a new subject. Use these short breaks to review their body language and gauge their understanding. However, avoid long pauses, which can make your listener feel uncomfortable.
-Number of ideas.The number of ideas in your speech will depend on the time available among other things. Between 4-6 ideas are ideal for most speeches. For the body, commonality is vital – Find some shared belief or idea to use as an introduction to the point of divergence. This works well particularly with a hostile audience
marto answered the question on March 29, 2019 at 11:55
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