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i). It should be relatively easy for the user to try to start using the system.
ii). The system should be self-contained, so that the user is not forced into accessing manuals.
iii). The amount of effort & the information required for the user to get the system complete required tasks should be minimal.
iv). The system should be robust & reliable, i.e., the user should be protected from unexpected system actions, including system failures.
v). The system should be able to adjust to different levels of expertise between users & also as users grow in competence.
vi). The user should be made to feel in control of what is going on.
vii). The system should behave in a logical & consistent manner, enabling the user to reason about what is going on and apply what has been learned.
Kavungya answered the question on April 2, 2019 at 05:46
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