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1. The scanner is on but there is no image when you scan.
? Make sure the DMA, IRQ and Address jumper settings on the interface board matches the settings you selected in the Scan Mate installation program.
? Check the brightness control dial on your Scanner. If the dial is at the brightest settings, you may not be able to see the image.
2. The light on the scanning window cannot turn off.
This shows that there is a conflict with resident software on DMA channel.
3. The images printed look blotchy (discoloured/ spotted).
To prevent this, do not rescale the image. If you scale the image, you will lose some of the details when you print. If the image is too big, scan at lower resolution.
4. The Scanner turns off as soon as you start scanning.
This shows there might not be enough RAM to scan the images.
5. The scanned image on the screen is much larger than the original.
This occurs if your image is displayed at a lower resolution than you scanned.
Kavungya answered the question on April 2, 2019 at 09:15
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