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(i) Consumer saves on servicing costs.
(ii) Consumer saves on transportation cost.
(iii) Where an item has a major technical breakdown it can easily be replaced at no extra cost.
(iv) The consumer is assisted with technical advice on how to use the item.
(v) Consumer may be assisted in installation of the product at no cost.
(vi) Consumer is usually given a guarantee on the item for a certain period of time.
maurice.mutuku answered the question on July 7, 2017 at 05:27
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