Get premium membership and access questions with answers, video lessons as well as revision papers.

Describe the two types of vertical communication.

      

Describe the two types of vertical communication.

  

Answers


Kavungya
(a) The formal downward communication is from superiors (Management) to
subordinates (workers). Its purpose is to:
(i) Advise workers on what to do in line with the situation at hand;
(ii) Direct – give direction on the right course of action;
(iii) Instruct – issue orders pertaining to work;
(iv) Evaluate performance with the aim of ensuring attainment of set goals;
(v) Provide information in order to facilitate execution of tasks etc.

(b) Upward communication is from subordinates to superiors. Its purpose is to :
(i) Supply information about performance (feedback);
(ii) Give suggestions aimed at improving situation;
(iii) Offer explanations with regard to happenings;
(iv) Request for aid or decisions.
Kavungya answered the question on April 24, 2019 at 08:08


Next: In the circuit below, calculate:
Previous: Differentiate between downward and upward communication.

View More Entrepreneurship Questions and Answers | Return to Questions Index


Learn High School English on YouTube

Related Questions