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(a) Processes well suited for e-commerce
Business processes that are well suited for e-commerce include commodity items, i.e. a product
or service that has become standardized.
These may include:
- Online delivery of software
- Advertising and promotion of travel services
- Online tracking of shipments
- Sale/purchase of new books and CDs
(b) Processes well-suited for traditional commerce
In this category fall products that buyers prefer to touch, smell or otherwise closely examine and these include:
- Sale/purchase of high fashion clothing
- Sale/purchase of perishable food products
- Sale/purchase of expensive jewellery and antiques
(c) Processes well suited for a combination of both
Some business processes can be handled well using a combination of electronic and traditional methods and these include:
- Sale/purchase of auto mobiles
- Online banking
- Sale/purchase of investment or insurance products
Kavungya answered the question on May 9, 2019 at 06:38
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