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a. When addressing a conflict
b. When addressing complaints for customers
c. When making decisions- in an organization, decisions can be made through the following: - Autocratic/authoritarian approach
Decisions are made by one person without consulting others
Advantage
Decisions are made faster which can be useful in addressing emergencies
Disadvantage
The decision is not likely to be acceptable to many since it only has the opinion of one person - Democratic Approach
The manager consults the others before making decisions
Advantage
Employees are likely to accept the decision made because they are also involved.
Disadvantage
It is not suitable for addressing emergencies since the process may delay.
d. When entering into a business transaction
e. When addressing relationship problems
marto answered the question on May 9, 2019 at 09:49
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