Negotiation techniques
a. Consider the other person
- Listen to the other person
- Validate the other person’s self-worth
- Be consistent
- Avoid dogmatism
- Don’t patronize
- Don’t interrupt
b. Be calm and stay rational
- Avoid distributive messages
- Personal criticisms
- Rejection
- Blame
- Hostile remarks
- Sarcasm
- Prescription
- Learn to distinguish among messages that are assertive arguments and hostile
- Don’t catastrophize
- Take control of your anger
c. Speak Precisely
- Be specific
- Avoid generalization
- Use ‘I’ messages
- Be descriptive
- Stay focused and in the moment in time. Keep moving toward (win-win)
- Establish a frame of reference
- Clarify the issue
- Be open
- Take time to find long term solutions
- Accentuate the positive
e. Be positive
- Be immediate
- Be encouraging
- Relieve tension
f. Be Accommodating collaborating: win-win
marto answered the question on May 9, 2019 at 09:52
- List the situations that require negotiation.(Solved)
List the situations that require negotiation.
Date posted: May 9, 2019. Answers (1)
- Importance of negotiation(Solved)
Importance of negotiation
Date posted: May 9, 2019. Answers (1)
- What is negotiation?(Solved)
What is negotiation?
Date posted: May 9, 2019. Answers (1)
- List the ways of utilizing communication skill.(Solved)
List the ways of utilizing communication skill.
Date posted: May 9, 2019. Answers (1)
- List the values associated with assertiveness.(Solved)
List the values associated with assertiveness.
Date posted: May 9, 2019. Answers (1)
- Give the difference between pleasure and peer pressure.(Solved)
Give the difference between pleasure and peer pressure.
Date posted: May 9, 2019. Answers (1)
- What is the importance of being assertive.(Solved)
What is the importance of being assertive.
Date posted: May 9, 2019. Answers (1)
- Outline the characteristics of an assertive person. (Solved)
Outline the characteristics of an assertive person.
Date posted: May 9, 2019. Answers (1)
- List the values associated with empathy.(Solved)
List the values associated with empathy.
Date posted: May 9, 2019. Answers (1)
- List the situations requiring empathy.(Solved)
List the situations requiring empathy.
Date posted: May 9, 2019. Answers (1)
- Define the term Empathy and give its importance.(Solved)
Define the term Empathy and give its importance.
Date posted: May 9, 2019. Answers (1)
- How do you control negative Emotions.(Solved)
How do you control negative Emotions.
Date posted: May 9, 2019. Answers (1)
- List the feelings that can lead to risky behaviors.(Solved)
List the feelings that can lead to risky behaviors.
Date posted: May 9, 2019. Answers (1)
- Give the values associated with emotional intelligence.(Solved)
Give the values associated with emotional intelligence.
Date posted: May 9, 2019. Answers (1)
- List the values associated with positive stress management.(Solved)
List the values associated with positive stress management.
Date posted: May 9, 2019. Answers (1)
- Outline the ways of coping with stress.(Solved)
Ways of coping with stress
Date posted: May 9, 2019. Answers (1)
- List the factors that enhance high self esteem.(Solved)
List the factors that enhance high self esteem.
Date posted: May 9, 2019. Answers (1)
- List the ways of building a positive Self-esteem.(Solved)
List the ways of building a positive Self-esteem.
Date posted: May 9, 2019. Answers (1)
- Outline the effects of Poor Self-Esteem.(Solved)
Outline the effects of Poor Self-Esteem.
Date posted: May 9, 2019. Answers (1)
- List the signs of low Self-Esteem.(Solved)
List the signs of low Self-Esteem.
Date posted: May 9, 2019. Answers (1)