a). For aspiring business
? Functionalities of development packages and criteria of choice
o Information requirements
o User friendliness
o Hardware and software resources
o Installation
o Maintenance services
o Security
o Reliability
o Vendor quality and track record
o Estimating costs
o Measuring benefits
o Personnel
o Forecasting and planning for technology evolution
o Scaling
o Sizing
o Performance
- Latency time (time to complete the task)
- Throughput
b). For ASP vendor:
• Database format and portability
• Application and data storage
• Scope of service
• Support services
• Integration: ERP, CRM, SCM, accounting
Kavungya answered the question on May 9, 2019 at 15:44
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