a). Steps in selecting software package (Martin et al, 2000)
b). Identification of suitable packages
c). Determination of evaluation criteria
d). Evaluation of candidate packages
e). Choosing the package once the short list has been prepared
f). Contract negotiation (EC managers and/or IS department)
g). Service level agreements (SLAs)
Kavungya answered the question on May 9, 2019 at 15:49
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