- Knowledge workers are a person who create information and knowledge as part of their work and integrate it into business e.g. engineers, financial and marketing analysts, production planners, lawyers and accountants, etc.
- They are responsible for finding or developing new knowledge for the organization and integrating it with existing knowledge. They are alert on all developments and events related to their profession
- They also act as advisors and consultants to the members of the organization
- They also act as change agents by introducing new procedures, technologies or process
- Knowledge workers can be supported by a variety of information systems: Search engines that help them find information; Expert systems that support information interpretation; Computer aided design and hyper text that help them increase their productivity and quality of work
Kavungya answered the question on May 10, 2019 at 09:24
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