Organizations have been forced to adopt modern information systems in order to improve their capability to respond to business challenges. This enables them to excel or even survive when they respond to critical activities.
Information system can also enable them to exploit rare opportunities i.e. they are proactive instead of being reactive. Information systems such as strategic enable organizations to reap strategic advantages that can enable them to increase their market than to better their negotiations to customers and suppliers or even prevent competitors from entering their territory.
The organization response can be improved by implementing information systems that support improvement utilities such as:
- Improving decision-making
- Innovating big methods of serving customers
- Providing total quality management
- Providing material or services just in the right time to support productive process
Information system also provides organizations with support in business process re-engineering. This is an approach that enables organizations to perform major innovations, which facilitates business restructuring and the empowerment of its employees besides reducing the process of creating goods or delivering services.
Information system also improves the organization’s ability to respond by supporting business alliances which enables creation of vital operations i.e. where companies are to limited by space, time or even service, customers can get support from any of the organization that is a business partner with any other organization even if the business are not doing exactly the same thing. Examples of information system that work at worldwide can include:
- Parcel tracking systems (used by U.P.S.) to provide her customers with the information about the movement of their parcels form the point of posting to the destination and details about the movement of the parcels can be tracked from their website
- An electronic commuting system used by Irrovine Company in the U.S. enables Russians, Koreans and the Indians to commute electronically to and from their offices located in California when physically they do not leave their countries. This system is used to reduce costs drastically while at the same time enables experts from distant countries to undertake projects as if they are working in the same offices.
- The Amazon Bookshop which in an electronic commerce information system used to improve the time to serve customers by reducing the time to do books shopping to reduce cost of shopping and to improve the access of information.
Kavungya answered the question on May 10, 2019 at 10:06
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