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- Increased output and productivity which always support mass customization
- Increased quality as expert systems can increase the quality of providing consistent advise and reducing error rates
- Capture of scarce expertise and its dissemination
- Expert systems can operate in hazardous environment where a human being may not be able to work
- Expert systems can make knowledge to several people in many occasions e.g. can be implemented at a help desk where people acquire and receive advice
- Reliability as expert systems do not become tired or fall sick and always pay consistent attention to details and do not overlook relevant information and potential solutions
- Increased capabilities of other computerized systems i.e. expert systems can be made even more effective as they can easily be integrated in other systems in organization
- Provide training to novice users
- They have the ability to work with incomplete or uncertain information
- They enhance problem solving capabilities and also decrease decision-making time
Kavungya answered the question on May 10, 2019 at 11:32
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