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i. Information management: This is the management of information systems such as
planning, organizing controlling of system development methodologies: Organization
have benefited in areas such as acquiring customer information
ii. Communication: Time and cost saving e.g. use of email or messaging instead of post, use
of video conferencing instead of travelling to meetings.
iii. Trade: access to a larger and wider markets e.g. e-commerce, sale of goods via internet.
Website can be accessed from all parts of the world and orders can be taken and payment
processed by credit cards, bank transfer facility etc.
iv. Human resource: ICT has human resource systems that deal with recruitment, placement,
performance evaluation, compensation and career development of the firm's employees.
Such system are operational human resource information systems provide the manager
with data to support routine and repetitive human resource decisions and Tactical
information systems provide managers with support for decisions that emphasize the
allocation of resources
Kavungya answered the question on May 13, 2019 at 10:51