i) Knowledge management system. Computer based system description of efforts' and
techniques to hold an organisation identify, capture, store, share and exploit thinks that it knows.
ii) Benefits of knowledge management system
- Knowledge management system improves decision making
- Knowledge management system improves customer services
- Knowledge management system enhances employees skills
- Knowledge management system enables the organisation to maximize its profits.
iii) Problems faced when implementing a new knowledge management system
- Lack of the required technology skills
- Cost of implementation
- Challenge of ensuring the quality of the knowledge that a system contains
- Putting knowledge in a format that people can easily access from the system
Kavungya answered the question on May 14, 2019 at 07:40
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