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a. E-government services can be implemented using ICT to promote transparency in public administrations and democratic processes, improving efficiency and strengthening relations with citizens. Such services include Tax filing and revenue collection, electronic voting, registration of persons and businesses etc.
b. Services, at all levels, can be adapted to the needs of citizens and business, to achieve a more efficient allocation of resources and public goods.
Kavungya answered the question on May 17, 2019 at 08:06