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Feed-forward Control
Feed forward controls, sometimes called preliminary or preventive controls, attempt to identify
and prevent deviations in the standards before they occur. Feed-forward controls focus on
human, material, and financial resources within the organization. These controls are evident in
the selection and hiring of new employees. For example, organizations attempt to improve the
likelihood that employees will perform up to standards by identifying the necessary job skills and
by using tests and other screening devices to hire people with those skills
Feedback controls
Feedback controls involve reviewing information to determine whether performance meets
established standards. For example, suppose that an organization establishes a goal of increasing
its profit by 12 percent next year. To ensure that this goal is reached, the organization must
monitor its profit on a monthly basis. After three months, if profit has increased by 3 percent,
management might assume that plans are going according to schedule.
Kavungya answered the question on May 18, 2019 at 07:47
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