State and describe three aspects of the listening process in detail.

i)comprehending

ii)interpreting

iii)evaluating.

i) Comprehending the literal facts
In daily speech there are various types of language used. e.g. literally and literacy. To
comprehend speech is to be able first to get the literal meaning. The listener should ask himself:
-What exactly do the words I hear mean?
- What message is the speaker trying to pass with the words?
The listener tries to understand the fundamental meaning that everyone knows and understand
the language will grasp. The comprehension process has three main problems:

i) Understanding no literal ideas.

ii) Following the sequence of ideas.

iii) Sensing the relations namely:

- Determining the literal ideas.
- Distinguishing between the main ideas and supporting ones.
- Perceiving the relationship of each part to the others and to be the whole.
- Recognizing the scheme of the organization

ii) Interpreting the communication

As stated above the meaning of all kind of communication can be interpreted differently depending on the listener's experience, situation and circumstance at the time the communication is taking place. A piece of information can have varied interpretation as same words can entirely mean different things to different people. It is therefor important for the listener to try and listen objectively and identify the speaker's field of perception. This helps the listener to:

Determine the connective value of words by distinguishing between emotionally toned
from reportorial words.

- Recognize the type of statement heard by:
- Making a distinction between factual and judgmental statements.
- Perceiving the degree of bias in judgments.
- Sensing the relative importance of the general vs concrete information.
- Noticing extension of meaning through the use of figurative language.
- Identifying the speaker?s purpose as revealed by his/her attitude towards the subject and
audience.

iii) Evaluating the communication

A good listener is who is not influenced by his own beliefs or prejudices on a topic or speaker. It is who is objective and avoids being driven by his own biasness or those of the speaker. He should be open minded and use his powers to make an objective and critical analysis in order to have a rational appraisal of what he hears.

It should be understood that the discussed process of listening are not chronological. It calls for concentration on to part of the listener to avoid misunderstanding hence misinterpreting the information. Listening involves using many stimuli almost at the same time. The listening process is therefore not an easy task.

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marto answered the question on May 21, 2019 at 05:52