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Read the following conversation and answer the questions that follow.

      

Read the following conversation and answer the questions that follow.

A dormitory captain reports a theft case to the dormitory master. The captain is accompanied by the suspect to the
office.
John: (Knocks the door and opens) Good morning Mrs. Juma.
Mrs. Juma: Good morning John. What can I do for you?
John: I have come to report a theft case. Morris is suspected to have stolen a pair of trousers from a
form one who.............
Morris: (Interrupting rudely) The captain is a liar. He is always picking on me.
Mrs. Juma: Could you be a bit courteous Morris. Give John a chance to explain himself (Morris looks
outside through the window sneeringly).
John: (Producing the pair of trousers from a paper bag) We got him wearing this pair of trousers. It
bears the form one admission number. You see..........
Morris: (Shouting and banging the teacher’s table) Shut up! This is my pair of trousers.
Mrs. Juma: (Looks at the trouser keenly and sees the admission number.) This is a form one’s admission
number . I will suspend you with immediate effect.
Morris: (Glaring at the teacher) Okay!
Mrs. Juma: Thank you captain for being competent. Morris, Let us meet at the principal’s office.
John: Thank you Mrs. Juma

a) Cite incidents of lack of etiquette in the above conversation.

b) How should have Morris interrupted politely?

  

Answers


Martin
(i) Cite incidents of lack of etiquette.
i) Morris interrupts rudely when John is explaining himself to the teacher.
ii) Morris refuses to pay attention and sneers
iii) Morris shouts and bangs at the teacher’s table.
iv) Morris fails to use courteous language: He tells John to shut up.
v) Morris glares at the teacher
ii) How should have Morris interrupted politely?

i) Morris should have excused himself: 'Excuse me'
ii) He should have signaled John by smiling at him.
iii) He should have allowed John to complete his statement instead of shouting and banging the
teacher’s table
marto answered the question on May 28, 2019 at 07:21


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