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Mercy: Hello, is this Toyota Kenya Ltd.
Mercy: may I speak to MD Toyota Kenya please
Secretary: hello, this is Toyota Kenya ltd. Who am I speaking to and may I help you
Secretary: sorry the manager wont be in on Wednesday, until Friday 12:45 pm, will that be fine with you?
Mercy: thank you for your time. Goodbye
marto answered the question on June 12, 2019 at 01:52
- Identify the odd one out of the following.(Solved)
Identify the odd one out of the following.
i) One walk work
ii) Send ten weak
iii) Debt Debut prompt
iv) Rock mock cost
Date posted: June 12, 2019. Answers (1)
- Read the passage below and fill in each of the blank spaces with an appropriate word.(Solved)
Read the passage below and fill in each of the blank spaces with an appropriate word.
Corruption (1)_______________one of the country's(2) _____________serious governance issues. In November 2014,through one of its quarterly survey,IPSOS polled Kenyans(3)_____________various socio-economic, cultural and political issues.(4)____________________them was an evaluation of the Jubilee government on 13 policy areas compared to be(5)____________________coalition government’s performance. It (6)_____________that whereas more than half of Kenyans(7)____________that the current government is doing better in (8)______________of health services and education 59 per cent thought it is(9)________________in(10)______________________.
Date posted: June 12, 2019. Answers (1)
- Read the poem below and answer the questions that follow.(Solved)
Read the poem below and answer the questions that follow.
Two ample women, somewhat past their primes
(the man between lost in his Daily Times)
Discuss their friends for all the world to hear
Some seats away a gallant says,'My dear'
to a strange girl who glares at him.Uncowed
he prattles on, oblivious of the crowd
On every side there’s animated talk
On the state, on love-down to the price of pork
Some stare through windows, hating all the noise,
Stern faced, like masters angry with their boys
The fop uneasy with the tramp beside
Fidgets and sighs and shifts from side to side
A bus stop now
Sighs and farewells, legs and baskets
Jostle in greatest confusion
The queen without stampedes and rushes
to increase the babel within
'Way please! 'get in!'Abi na Wetin'
'Ouch you’ve hurt my toe!'
Time up! The conductor presses 'Go'
The hubbub continues. 'What does he care?'
The more the noisier, but the richer the fare!
a) What is the message of this poem?
b) Explain the sarcasm in the line
-down to the price of pork
c) Contrast the characters of (the man) and the gallant.
d) Identify and explain two voices in the poem.
e) Describe the character trait of the conductor
f) Identify and illustrate the use of synecdoche in the second stanza of the poem.
g) Why are the last two lines in the poem significant?
h) What is the tone of the poem?
i) Explain the meaning of the following words and phrases
i) The hubbub
ii) Prattle
Date posted: June 11, 2019. Answers (1)
- Read the passage below and answer the questions that follow.(Solved)
Read the passage below and answer the questions that follow.
Sales promotion involves taking measures such as advertising intended to win over and attract customers.Nowadays,people have more money to spend on goods produced in a highly competitive commercial world than was the case twenty years ago. Protection of the consumer is therefore necessary. As far as a law is concerned, both the seller and buyer are treated almost equally. However, the right of the buyers stems from the fact that the purchase of goods involves a contract between the seller and the buyer. The law recognizes that the buyers are responsible for ensuring that they set out to buy.
At times, consumers feel that they are exploited and they complain. At other times, a grievance may be voiced and yet no remedy is affected. This may be due to the consumer’s ignorance of their rights, their unwillingness to complain or simply indifference on their part.
Consumers dealing with public utility corporations, such as Post Office, sometimes experience frustrations yet they are taxed in order that such institutions may be financed. However weak the consumers are, they should at least be safeguarded from trade abuses such as rising prices of monopolies, poor weight and measures, false or misleading statemments,description,brand names or trademarks applied to both goods and services and in hygienic conditions.
The Kenya Consumer Organization is a voluntary organization that looks at the welfare of the consumers. It acts as a ‘watch dog’ on various aspects of consumer problems. These problems include overcharging, poor quality of goods on sale, artificial shortages, faulty packaging and refusal to sells or conditional selling to non-regular customers. If consumers find that what they have purchased is not up to the expected standard, they can direct their complaints to the organization. They are then asked to forward the faulty item plus the receipt to the organization. The item is examined and if the complaint is confirmed to be genuine, the organization sends a representative with the faulty item and the receipt to where it was purchased.
The representative explains the situation to the seller and requests either to replace the item or refund the money. If the seller is uncooperative; the organization then informs the Price Control Department which takes up the matter. Should the trader remain adamant, he or she will be prosecuted and fined if guilty.
Members of the organization also visit factories involved in production of consumer commodities. The aim of such visit is to inspect the processing and general cleanliness of such places and the quality of goods being produced and offered to the consumer. The organization then makes recommendations and if the factory fails to make the necessary rectification, the relevant authority is notified. This may result in legal action being taken against the factory
The Kenya Bureau of Standards is charged with the responsibility of ensuring that products manufactured in Kenya, either for the local market or export, measure to the international standard and specification. It also educates consumers on standardization. To promote standardization in industry and commerce, his bureau prepares specification and provides facilities for examination and testing of any commodities manufactured, produced and treated. It also controls the use of standardization and distinctive marks. Where necessary, the bureau also tests imported commodities.
The weight and measure department, on its part, ensures that all types of weighing and measuring instruments used in the country are accurate .Regular inspection and examination of these instruments is therefore a requirement.
The ministry of health is charged with the duty of ensuring that foods are hygienically prepared and supplied to the consumer. In conjunction with the ministry of Livestock Development, and especially the veterinary Department, the Health Inspectorate ensures that all slaughter houses are clean and that meat is inspected before being supplied. Health Inspectorate ensures that all slaughter houses are clean and that meat is inspected before being supplied. Health Inspectors also visit public eating-places and markets to ensure that general cleanliness is maintained.
The Dairy Board is a section of the ministry of Livestock Development, and is primarily charged with the supervision of dairy products. These include milk, butter, cheese, yoghurt and cream. The government also provides consumer protection through controlled monopoly and legal restrictions of charges and profits in certain commodities and services .Nationalization of certain commodities and services. Nationalization of certain services such as post and Telecommunications, banking, transport, health, education and water supply curbs exploitation.
(Adapted from commerce by R.N Gichira Macmillan 1982, 86-91
a) Why do consumers ‘grievances sometimes go uncorrected?
b) How is the position of consumers presented in this passage?
c) Rewrite the following sentence beginning 'Both ...'
As far as the law is concerned, both the seller and the buyer are treated almost equally.
d) Identify any four bodies that are concerned with consumer protection as highlighted in the passage.
e) What measures are taken by the Kenya consumer’s organization towards consumer protection?
f) In not more than 40 words, summarize the role that Kenya Bureau of Standards plays in consumer protection.
g) How is nationalization of service important in protecting consumers?
h) (i) What measures do you think consumers can take to facilitate their own protection?
)
(ii) Explain the meaning of the following words and phrases as used in the passage.
Legal restrictions
ii) Curbs
iii) Sales promotion
Date posted: June 11, 2019. Answers (1)
- Identify two words from the following sentences with different spelling but similar pronunciation.(Solved)
Identify two words from the following sentences with different spelling but similar pronunciation.
a) What seems to ail the couple as they walk down the aisle is an aisle church?
b) After being told which side of the country he sired the child, he sighed heavily.
c) The ideal idol looks idle.
Date posted: June 11, 2019. Answers (1)
- The following words have two forms of pronunciation leading to a difference in meaning. For each of them construct two sentences to bring out this...(Solved)
The following words have two forms of pronunciation leading to a difference in meaning. For each of them construct two sentences to bring out this difference.
i) Minute
ii) Row
iii) Dove
Date posted: June 11, 2019. Answers (1)
- Read the passage below and fill in each blank space with an appropriate word.(Solved)
Read the passage below and fill in each blank space with an appropriate word.
The much anticipated parliamentary report(1)_____________the September 21 Westgate mall(2)___________in Nairobi appears to have opted for the middle ground in its attempt to make sense of one of the Kenya’s (3)______________terror attacks.
(4)____________hard questions have been (5)______________in the aftermath of the four day(6)__________(7)______________,there have been few convincing answers.
Some legislators (8)______________include the failure(9)________________act on intelligence, endemic corruption and the looting of business premises by(10)________________soldiers.
Date posted: June 11, 2019. Answers (1)
- Witi Ihimaera. The Whale Rider
Witi Ihimaera places very heavy responsibility on the character of Kahu. Drawing your illustrations from The Whale Rider, do you disagree...(Solved)
Witi Ihimaera. The Whale Rider
Witi Ihimaera places very heavy responsibility on the character of Kahu. Drawing your illustrations from The Whale Rider, do you disagree with this statement
Date posted: June 11, 2019. Answers (1)
- Give the meaning of the following idiom as used in this sentence.
(i) She looks a bit under the weather(Solved)
Give the meaning of the following idiom as used in this sentence.
(i) She looks a bit under the weather
Date posted: June 11, 2019. Answers (1)
- Complete the following sentences by filling in the blanks with the correct preposition.(Solved)
Complete the following sentences by filling in the blanks with the correct preposition.
(i) The traveler was robbed ………….all his money.
(ii) Early rising is beneficial ……..health.
(iii) It was thoughtful …….. her to apologize
Date posted: June 11, 2019. Answers (1)
- Replace the underlined word in each of the sentences below with an appropriate phrasal verb(Solved)
Replace the underlined word in each of the sentences below with an appropriate phrasal verb.
i) The messengers began their journey at dawn.
(ii) The film studio is being accused of exploiting the singer’s death.
(iii) She ensured that everybody got something to eat and drink.
Date posted: June 11, 2019. Answers (1)
- Rewrite the following sentences as instructed without changing the meaning.(Solved)
Rewrite the following sentences as instructed without changing the meaning.
i) I saw the giraffe when I was walking to school. (Rewrite using the present participle)
(ii) “Run to church,” Lukoko told Njuru, “and ask the priest to come now.”
(Rewrite in reported speech)
(iii) You need to get up early tomorrow, ……………………………….(supply a question tag)
(iv) The teacher asked Musyoki and ………….to do it. (Me, I)
(Choose the correct pronoun to fill in the blank)
(v) Goods once sold will not be returned under any circumstances.
Begin: Under …
Date posted: June 11, 2019. Answers (1)
- Read the passage below and then answer the questions that follow. A renowned linguist, Joshua Fishman...(Solved)
Read the passage below and then answer the questions that follow.
A renowned linguist, Joshua Fishman, identifies one of the signals of a dying language as its loss of ‘intergenerational’ use. ‘Intergenerational’ use means that there are old people, middle-aged people and young people using it. In other words, the language is not only alive among the older generation.
It is possible to argue that there is evidence that many Kenyan indigenous languages have begun their walk towards death. Many parents in urban areas speak to their children in English or Kiswahili at home. The unfortunate thing in urban areas is that, while a child who does not learn English or Kiswahili at home will learn it well enough at school, the only social institution that would pay attention to the acquisition of the indigenous language is the home. Increased social mobility, urbanization, inter-ethnic marriages and formal education have hampered the transmission of indigenous languages to the next generation. Of these factors, urbanization is seen to have contributed to the weakening of indigenous languages in various ways.
To begin with, in urban areas and cosmopolitan areas, the natural environment for the acquisition, development and transmission of indigenous language is absent. Relatives, particularly grandparents whose only language is the indigenous language, are not part of the urban social set-up. The growing child, therefore, finds that English and Kiswahili are sufficient communication tools. This reduces the motivation to learn and use the indigenous language. Thus, many of the children growing up in urban settings lack basic oral skills in their parents’ indigenous languages. If this is not checked, these young people will have no indigenous language to pass onto the next generation, and this will keep reducing the number of speakers of those particular languages.
Another aspect of urban life that affects language transmission in Kenya is that most mothers are career women. They rely on domestic helps to bring up their children. These domestic helps, in most cases, speak a different indigenous language from that of the employers. In nearly all such situations, the parents instruct the domestic help to speak to their children either in Kiswahili or in English.
Inter-ethnic marriages are more common in urban areas than in the rural areas. Within the patriarchal family structure in Kenya, it is expected that the wife in such a marriage will learn her husband’s language and then pass it on to the children. However, the environment in urban area does not enable the wife to learn her husband’s language. In many of such cases, the wife chooses to address the children in Kiswahili or English and leaves the husband, in the limited time he has with the children to pass on his language. It is thus, understandable if such children, who also spend most of their playtime with children from other language groups, develop better skills in a common language such as Kiswahili or English.
Another characteristic of the urban areas is that the desire to communicate across language groups surpasses the wish to express oneself in the indigenous language. The language of choice in social gatherings is therefore a common language such as Kiswahili. Insistence on using indigenous languages in such social gatherings is viewed as arrogance.
It is important to note that a lot of development in Kenya takes place in the urban areas and, therefore, the urban population is associated with prestige and is viewed as the pacesetter in many aspects of life. Thus, what happens in urban centres soon spreads to rural areas, including the use of a common language for communication.
Urbanization and westernization have also led to the disintegration of the traditional social structures within which the various genres in indigenous languages were used. Ceremonies in which people expressed themselves in song, dance, poetry and speeches in their indigenous languages have been largely replaced by modern ceremonies conducted either in Kiswahili, in English, or in both Kiswahili and English. This reduces the environments in which indigenous languages are used and makes it difficult for the young generation in the urban areas to develop language skills in these languages.
History shows that urbanization is here to stay. It is, therefore, important for societies to find ways of keeping the indigenous languages alive.
a) Drawing your illustration from the first paragraph, identify one signal of a dying language.
b) What evidence does the writer give to prove that Kenyan indigenous are dying out.
c) State the factors that have hindered the transmission of indigenous languages to the next generation.
d) Identify and explain the imagery in the second paragraph
e) In what ways does the urban social set-up interfere with the natural environment for the acquisition of the indigenous language.
f) What role do domestic helps play in language transmission?
g) In note form outline the writer’s argument on how urbanization has contributed to the weakening of indigenous languages.
h) Explain the meaning of the following expression as used in the passage.
checked
patriarchal family structure
Date posted: June 11, 2019. Answers (1)
- Read the following conversation between Paul and the principal and then answer the question that
follow.(Solved)
Read the following conversation between Paul and the principal and then answer the question that
follow.
Principal: Welcome Paul, please have a seat.
Paul: (After sitting down) Sir, why did you call me?
Principal: I would like us to have a chat about ………..
Paul: I have not done anything wrong; you can even ask Elijah, the class prefect I was with him the
whole day yesterday.
Principal: Actually the reason why I called you is because……
Paul Speaker louder, I can’t hear you.
Principal: (In a louder voice). The reason why I sent for you is because I have just received news
from …………….
Paul: (shouting!) David! I knew that fool could not be trusted with a secret. Okay, it’s true that
Elijah and I sneaked out of school yesterday but we were hungry, really hungry. All we did was buy a loaf of bread and then sneaked back to school.
Principal: Paul, I wish you could listen to me. The reason I called you here is because I have received
news that you have won an award in the creating writing contest that you entered last year. I have a cheque here for you; however, you have raised a matter that I would like to attend to without further delay. Please go and call Elijah. By the time you get back I will have decided on the best punishment for you two.
Focus on English book 4.
i) How does Paul demonstrate lack of etiquette in his speech.
ii) What should Paul do to improve his listening skills
Date posted: June 11, 2019. Answers (1)
- Read the passage below and fill in each blank space with the most appropriate word.
(Solved)
Read the passage below and fill in each blank space with the most appropriate word.
As a student who does well in Science and Maths, I always wonder why English is taught as a _______________ (1) subject in high school. We were taught spelling and punctuation from Primary school. But this fizzles out once we ______________ (2) to high school. Now, I can understand the teaching of English if it involved things such as ________________ (3) to write a thesis paper or how to write a proposal. But we are taught to analyse _____________(4) and what they mean to us. We are made to ____________ (5) lengthy essays on a weekly basis explaining things such as “How women have played a significant role in the development of their society,” and we have to include examples and quotes from different texts. The _________________ (6) work is then marked according to how well they _______________ (7) and are generally not marked _________________ (8) because of things such as ____________(9) and punctuation. I believe that what we learn in primary school should be a ________________ (10) of what to expect in secondary school.
Date posted: June 11, 2019. Answers (1)
- George does not smoke. He does not drink. (Join the sentences using: Neither……nor…..)(Solved)
George does not smoke. He does not drink. (Join the sentences using: Neither……nor…..)
Date posted: June 11, 2019. Answers (1)
- Punctuate the following sentence. How many times have I warned you not to dirty your clothes mother asked my little brother...(Solved)
punctuate the following sentence.
How many times have I warned you not to dirty your clothes mother asked my little brother.
Date posted: June 11, 2019. Answers (1)
- Use the appropriate pronoun to fill the blank spaces. Do not use the pronoun 'you'(Solved)
Use the appropriate pronoun to fill the blank spaces. Do not use the pronoun 'you'
i) Peter and ………… won our matches.
ii) I wish I were …………
Date posted: June 11, 2019. Answers (1)
- Rewrite the following sentences filling the blank spaces with the correct complex preposition(Solved)
Rewrite the following sentences filling the blank spaces with the correct complex preposition.
i) People need to learn basic first aid so that …………..an accidentally they can be of assistance.
ii) …………….. her disability, she runs a very successful business enterprise.
iii) Most companies had to lay off workers……….. the poor economic situation.
Date posted: June 11, 2019. Answers (1)
- Replace the underlined word (s) with a suitable phrasal verb formed using the words in brackets(Solved)
Replace the underlined word (s) with a suitable phrasal verb formed using the words in brackets
i) The dog attacked the stranger the moment the gate was opened. (go)
ii) The patient recovered from his injuries sooner than we expected. (get)
iii) Linet was deceived by the smartly dressed man. (take)
Date posted: June 11, 2019. Answers (1)