a)
(i)He does not greet the secretary back.
(ii) He does not identify himself.
iii. He uses impolite language…”I want….”
iv. He behaves rudely –bangs the telephone receiver
vi. He shouts at the secretary
vii. He displays impatience.
(b)
i. She responds to the caller by greeting him…”good morning”
ii. She introduces the name of the institution.
iii.She remains calm
iv.She asks if she may take a message
marto answered the question on August 8, 2019 at 06:40
- You have been asked to prepare and present an oral report on the consequences of drug abuse(Solved)
You have been asked to prepare and present an oral report on the consequences of drug abuse.
(i) How would you prepare for the presentation
(ii) Explain how you would make use of verbal skills to make your presentation effective
Date posted: August 8, 2019. Answers (1)
- Give a word that is pronounced in the same way as the words below. (i) Colonel…… (ii) Guest... (iii) Male....(Solved)
Give a word that is pronounced in the same way as the words below.
(i) Colonel………………
(ii) Guest...
(iii) Male....
(iv) Oral
(v) Click...
Date posted: August 8, 2019. Answers (1)
- Read the story below and then answer the questions that follow. Long time ago I was told a story about a tall, very muscular man.....(Solved)
Read the story below and then answer the questions that follow.
Long time ago I was told a story about a tall, very muscular man. He used to walk only at night and he used to carry a collection of all kinds of metals “Sufulia, ruyungu, bikhule nu rundirundu tsa rwa khaboolakhu.’ With these he made a lot of noise Ngalia-ngalia-ngalia when walking. His direction was always towards the moon. His mission nobody knew. In this metal he carried all the diseases of the earth. The noise made by his collection warned people to be out of the way, for anybody who saw him was infected by the diseases he carried and thus became blind.
i) If you are performing this story to children how would you make it interesting? (2 marks)
ii) Identify the sound device used in the story? What is its effectiveness (2mks)
iii) Mention one way in which you would know that the audience in this story is fully participating? (1 mark)
Date posted: August 8, 2019. Answers (1)
- Read the passage below and fill in each space with an appropriate word.(Solved)
Read the passage below and fill in each space with an appropriate word.
We are on the verge 1………….an economic renewal if we consider the recent 2...... ……of
mineral resources in several parts of the country. There have been discoveries of titanium in
Kwale, oil and water in Turkana,3................coal in Kitui. Kenya has joined the 4 of other countries in Africa endowed with natural resources.
These discoveries should provoke 5..... to consider 6..... questions: How well are the
resources 7.... to be managed? What mechanisms are we putting in place to
promote accountability and transparency in the 8...... of these resources? Given ourtrack 9.... in managing public funds, how 10... we assure the citizens of
accountability by properly managing the natural resources?
Date posted: August 8, 2019. Answers (1)
- Provide another word which is pronounced the same as the following.(Solved)
Provide another word which is pronounced the same as the following.
i) Prophet –
ii) Sell –
iii) Made –
iv) You –
v) Know
Date posted: August 7, 2019. Answers (1)
- Read the following poem and answer the questions that follow.(Solved)
Read the following poem and answer the questions that follow.
Sunset
The sun spin like
A tossed coin.
It whirled on the azure sky,
It clattered into the horizon,
It clicked in the slot,
And neon light, popped
And blinked ‘time expired.’
As on a parking meter.
(Oswald mbuyiseni mtshali)
Questions
i. Describe the rhyme scheme of this poem.
ii. How would you say the last line of this poem?
iii. State any two onomatopoeic words in the poem.
iv. Identify any other sound pattern used in the poem.
Date posted: August 7, 2019. Answers (1)
- Read the passage below and fill in the blanks with the most appropriate word. (Solved)
Read the passage below and fill in the blanks with the most appropriate word.
The food we eat seems to have profound i]…………………………………….on our health. Although
science has made enormous ii] ………………………………………..in making food more fit to eat, it has, at the same time, made mercy foods unfit to eat. Somme research had shown that perhaps 80% of all human illness are related to diet and 40% of cancer is related to the diet as iii] ……………………………………..especially cancer of the colon. Different culture are more prone to iv]……………………………………certain illness because of the food that is characteristic in these cultures v]………………………………….. food related to illness not a new discovery. In 1945, government researchers realized that nitrates and nitrites, commonly used to preserve colour cancer. Yet, these carcinogenic additives remain in our food and it becomes more difficult all the times to know which things on the packaging label of processed food are helpful or harmful. The additives which we eat, are not all so direct. Farmers often give penicillin to beef or poultry. And because of this, penicillin has been found in the milk of treated cows. Sometimes similar drugs are vi]………………………………………to animals not for medicinal vii] ………………………………………… but for financial viii] …………………………………… the farmers are simply trying to father the animal in order to ix]………………………………. a higher price on the market. Although the food and drug administration (FDA) tried repeatedly to control these procedures, the x]……………………continue.
Date posted: August 7, 2019. Answers (1)
- Read the passage below then fill in each blank space with the most appropriate word. (Solved)
Read the passage below then fill in each blank space with the most appropriate word.
Stress, intonation and pronunciation are invaluable aspects of 1._______________ for any fluent 2.______________ of the English language. Any handicap 3.______________ these three areas adversely affects the 4._______________ of one’s speech. One 5._______________ hope to achieve competence in both spoken and 6.________________ English if one has not mastered stress, intonation 7._______________ pronunciation. In this book, the 8._________________ have endeavored to guide the reader to see the possibilities of working 9.______________ their effective use of the English language.
With the rising popularity and usage, the correct use of the English language has been 10.__________________ compromised
Date posted: August 7, 2019. Answers (1)
- Read the following conversation between a tourist and yourself. The former tries to get direction to the local tourists’ attraction site. Complete it...(Solved)
Read the following conversation between a tourist and yourself. The former tries to get direction to the local tourists’ attraction site. Complete it with a suitable response
Tourist: Hello, how are you? Could you please help me?
You: ……………………………………………………………………………..
Tourist: I am James Anden from England and this is my son Joe
You: ……………………………………………………………………………..
Tourist: We would like to visit any park nearby to see wildlife.
You: ……………………………………………………………………………..
Tourist: How much does a taxi charge?
You: ……………………………………………………………………………..
Tourist: Alright. That’s okay. Is there any hotel nearby that is not expensive?
You: ……………………………………………………………………………..
Tourist: Thank you so much. That is very kind of you.
You: ……………………………………………………………………………..
Date posted: August 7, 2019. Answers (1)
- You are the chairperson of the school’s environment conservation association. Your group has just come back from a visit to a national park in a...(Solved)
You are the chairperson of the school’s environment conservation association. Your group has just come back from a visit to a national park in a neighboring country. Write a report to the patron about the trip. In your report indicate what you accomplished, the problems you experienced and what cautionary measures to take during future trips.
Date posted: August 7, 2019. Answers (1)
- In each of the sentences below, identify a pair of words that begin with the same consonant sound.(Solved)
In each of the sentences below, identify a pair of words that begin with the same consonant sound.
i. The jet transporting gemstones and garments has arrived.
ii. A psychologist visited her in the cold cell.
iii. The chief chef shapes cake beautifully
Date posted: August 7, 2019. Answers (1)
- You are attending a seminar with your friend. Halfway through the presentation by the speaker, your friend tells you she can
hardly concentrate. Explain any...(Solved)
You are attending a seminar with your friend. Halfway through the presentation by the speaker, your friend tells you she can
hardly concentrate. Explain any THREE strategies you would advise her to employ so as to continue listening to the talk.
Date posted: August 7, 2019. Answers (1)
- Read the telephone conversation below and then answer the questions that follow.
(Solved)
Read the telephone conversation below and then answer the questions that follow.
Wanjiru: (Dialing a number) Is that Wananchi Wholesalers?
Voice 1: Sorry, wrong number.
Wanjiru: (Tries several other numbers unsuccessfully and eventually gets it right) Is that Wananchi Wholesalers?
Voice 2: Yes, it is. Can I help you?
Wanjiru: I want to order maize flour.
Voice 2: How many bales, Madam?
Wanjiru: Just a minute. (Turns from the phone and asks her husband how many
bags they need.) Ten bales
Voice 2: Any preference in the brand?
Wanjiru: Of course! Everybody goes for Jaza.
Voice 2: Anything else, Madam?
Wanjiru: No. But I want them delivered.
Voice 2: When and to what address?
Wanjiru: Before too long to shop number eighnifi, Keriko Shopping Centre.
Voice 2: Pardon, what was the number again?
Wanjiru: (Impatiently and shouting) 8-9-5
Voice 2: We will deliver them in an hour’s time. Thank you, Madam. It has been a pleasure doing business with you.
Identify any four shortcomings of Wanjiru’s telephone skills in this conversation.
Date posted: August 7, 2019. Answers (1)
- Identify the letter that is not pronounced in each of the following words. (Solved)
Identify the letter that is not pronounced in each of the following words.
(i) Could- _________________________
(ii) Sachet- _________________________
(iii) Sword- _________________________
(iv) Assign – _________________________
(v) Lesson- _________________________
Date posted: August 7, 2019. Answers (1)
- Consider the following riddle and then answer the questions that follow.(Solved)
Consider the following riddle and then answer the questions that follow.
Challenger : I have a riddle; I have a riddle!
Audience : State it. We accept it.
Challenger : I have a wife. She never returns where she came from.
Audience : The water of a stream.
Challenger : No.
Audience : Rain.
Challenger : No.
Audience : A child from the womb.
Challenger : No.
Audience : We cannot get it.
Challenger : Give me a village so that I tell you the answer.
Audience : We give you Bulindo.
Challenger : Oh no! That little village is miserable. It is dry and infertile. And it is full of drunkards. I don’t want it.
Audience : We give you Ggayaaza.
Challenger : Fine! So, then, I would settle there in my Ggayaaza, and I would fully relax there. And I would fully relax there, be ruler of even the girls’ high school. And I would see for you that wife of mine who never returns to where she came from…. It is the leaf of a tree!
(Adapted from Oral Literature by Austin Bukenya et.al. Nairobi: Longhorn Publishers, 2004)
Questions
i) Identify the different parts of this riddle.
ii) Mention the non-verbal cues the challenger would separately use in response to the offer of the two villages, Bulindo and Ggayaaza and say why in each case.
iii) If you were the challenger, how would you deliver the solution statement?
Date posted: August 6, 2019. Answers (1)
- Read the passage below and fill each blank space with the most appropriate word. (Solved)
Read the passage below and fill each blank space with the most appropriate word.
It is an indisputable fact that agriculture (1) _______________ the backbone of the economy. It is therefore (2) ________________ that we stop over-relying on the rain-fed agriculture. Israel is a classic (3) ________________ of a country that has reclaimed its deserts and put them
(4) __________________ use. Land which was (5) _______________ ‘useless’ has been turned around and (6) ____________________ useful. Egypt which solely depends on (7) ______________________ River Nile is a leading exporter of fruits and cereals. For our country to (8) _______________________ self-sufficiency in food production and to get a (9) ________________________ for export, land should be utilized to the (10) _________________. This is only possible with irrigation.
Date posted: August 6, 2019. Answers (1)
- Read the telephone conversation below and answer the questions that follow.(Solved)
Read the telephone conversation below and answer the questions that follow.
Wanjala: Hello, is that Chaka Limited.
Sheila: (Picking the phone) Those shoes fit well. Hello, is anybody on this line?
Wanjala: Hallo, is that Chaka Limited?
Sheila: What do you want?
Wanjala: Please confirm for me whether I called the right place, Chaka Limited?
Sheila: (Shouting) Which other company has a similar phone number as this?
Wanjala: May I then speak to the Managing Director?
Sheila: I prefer the red shoes ... (on phone). What do you say? Oh, the Managing director can’t talk to you.
Wanjala: Can I then leave a message which you can pass to him.
Sheila: Why can’t you call him on his personal line ... (away from the receiver) go for the red ones.
Wanjala: (Surprised) Hello, excuse me madam. I am Wanjala Nicholas and I’m requesting to talk to the Managing Director over an important matter concerning one of your employee...
Sheila: I told you Managing Director is not in. (hangs up)
Questions.
i) Explain three things that make Sheila an ineffective communicator.
ii) Explain three things that one should observe if they are to communicate effectively over the phone
Date posted: August 6, 2019. Answers (1)
- Study the following item of oral literature and answer the questions that follow.(Solved)
Study the following item of oral literature and answer the questions that follow.
Kot took Kot’s coat, Kot went to court, the court told Kot to return Kot’s coat to Kot.
Questions.
i) Identify the above genre.
ii) If the above genre was to be translated to another language, what would be the effect of translation?
Date posted: August 6, 2019. Answers (1)
- Read the following poem and answer the questions that follow.(Solved)
Read the following poem and answer the questions that follow.
If we Must Die - Claude Mckay.
If we must die - let it not be like hogs.
Haunted and penned in an inglorious spot
While round us bark the mad and hungry dogs.
Making their mock at our accursed lot,
If we must die - oh let us nobly die
So that our precious blood may not be shed
In vain; then even the monsters we defy
Shall be constrained to honour us through dead!
Oh Kinsmen! We must meet the common foe;
Though far outnumbered, let us show us brave
And for their thousand blows deal one deathblow
What though before us lies the open grave?
Like men we’ll face the murderous, cowardly pack
Pressed to the wall, dying, but fighting back!
i) Describe the rhyme scheme of this poem.
ii) Which words would you stress in the last line of this poem and why?
iii) Apart from rhyme, how else has the poem achieved rhythm?
Date posted: August 6, 2019. Answers (1)
- Fill each blank space in the following passage with the most appropriate word.(Solved)
Fill each blank space in the following passage with the most appropriate word.
By far the (1) __________________ obstacle to success, in my view, is a poor understanding of people. Most careers (2) ___________________ working with other people. You can have great academic intelligence (3) ____________________ still lack social intelligence - the ability to be (4) ________________ good listener, to be sensitive (5) _______________ others, to give and take criticism well.
If people do not like you, they may help you fail. On the other hand, you can get (6) _______________ with serious mistakes if you are socially intelligent. How are you when it comes to working with people? Are you genuine and authentic, or do you (7) ______________ put up a front? Do you listen to (8) ____________, or do you do most of the talking? Do you expect everyone else to confirm to your wishes, your schedule and your agenda, or do you look for ways to meet people on their (9) ___________________? If you haven’t learnt to get along with people, you will always be fighting a battle to succeed. (10) _______________, making people - skills a strength will take you farther than any other skill you develop.
Date posted: August 6, 2019. Answers (1)