Get premium membership and access questions with answers, video lessons as well as revision papers.
i. Misunderstanding and mistrust of the appraisal scheme– the appraisal interview may be seen as an informal, loosely constructed and badly managed dialogue without purpose.
ii. Bureaucracy – a system based on forms devised solely to satisfy the employer. Thus its main purpose that of identifying individual and organization performance and improvement, is forgotten.
iii. Confrontation due to lack of agreement on performance, badly explained or subjective feedback, performance based on recent events or disagreement on longer term activities. In an expanding organization where performance criteria are unclear, this is a serious barrier.
iv. Biased judgement – the appraisal is seen as a one sided process based entirely on the manager’s or owner’s perspective. This is a danger since staff members may be frustrated to realize that their appraisals will be based partly on the activities of others.
v. Unfinished Business – the appraisal is not seen as part of a continuing process of performance management. Without clear performance criteria, the appraisal is obviously an exercise in futility.
vi. An Annual Event – the appraisal is seen as simply an event which sets targets annually that quickly become out of date. Appraisals are best held more frequently.
Kavungya answered the question on April 28, 2021 at 09:27
- As a management consultant, you have been requested to design a staff appraisal system for a client firm.
Outline the factors to be considered when designing...(Solved)
As a management consultant, you have been requested to design a staff appraisal system for a client firm.
Outline the factors to be considered when designing such a system
Date posted: April 28, 2021. Answers (1)
- Explain the measures that management should take to improve the ethical behaviour of employees.(Solved)
Explain the measures that management should take to improve the ethical behaviour of employees.
Date posted: April 28, 2021. Answers (1)
- Citing examples where appropriate, describe the indicators which show whether a manager is behaving ethically or not.(Solved)
Citing examples where appropriate, describe the indicators which show whether a manager is behaving ethically or not.
Date posted: April 28, 2021. Answers (1)
- Explain the meaning of the term “management ethics”.(Solved)
Explain the meaning of the term “management ethics”.
Date posted: April 28, 2021. Answers (1)
- ABC Ltd. is a profitable manufacturing company with a good track record of continuous growth over the last decade. The general business environment is rapidly...(Solved)
ABC Ltd. is a profitable manufacturing company with a good track record of continuous growth over the last decade. The general business environment is rapidly changing with the introduction of new manufacturing processes and market liberalization in the region.
The board has appointed a new managing director who is anxious to create a momentum for innovation and change in the organization. He is aware that introducing change is relatively easy when a company is facing a crisis but far more difficult when all is well. As a business development manager in ABC Ltd., the director has asked you for advice.
Prepare a memorandum to the managing director in which you discuss:
a) The organizational life cycle concept in relation to the difficulties of introducing innovation and change in a successful organization.
b) How the company may stimulate a pro-change culture in the organization.
Date posted: April 28, 2021. Answers (1)
- What benefits may accrue to an organization from instituting decision support systems?(Solved)
What benefits may accrue to an organization from instituting decision support systems?
Date posted: April 28, 2021. Answers (1)
- Explain the external and internal forces that may trigger change in an organization.(Solved)
Explain the external and internal forces that may trigger change in an organization.
Date posted: April 28, 2021. Answers (1)
- What factors are considered when selecting a method of forecasting?(Solved)
What factors are considered when selecting a method of forecasting?
Date posted: April 28, 2021. Answers (1)
- Forecasting involves accurately predicting future events.
Describe the difficulties managers may encounter when forecasting.(Solved)
Forecasting involves accurately predicting future events.
Describe the difficulties managers may encounter when forecasting.
Date posted: April 28, 2021. Answers (1)
- Write explanatory notes on the marketing concepts listed below:
a)The production concept
b)The product concept
c)The selling concept
d)The marketing concept
e)The societal concept(Solved)
Write explanatory notes on the marketing concepts listed below:
a)The production concept
b)The product concept
c)The selling concept
d)The marketing concept
e)The societal concept
Date posted: April 28, 2021. Answers (1)
- To what extent are Henri Fayol’s principles of management relevant to the management of organizations today?(Solved)
To what extent are Henri Fayol’s principles of management relevant to the management of organizations today?
Date posted: April 28, 2021. Answers (1)
- Committees are sometimes prone to abuse. Describe the steps that should be taken in order to ensure effective performance of committees.(Solved)
Committees are sometimes prone to abuse. Describe the steps that should be taken in order to ensure effective performance of committees.
Date posted: April 28, 2021. Answers (1)
- Explain the circumstances when an organization would find it appropriate to use committees.(Solved)
Explain the circumstances when an organization would find it appropriate to use committees.
Date posted: April 28, 2021. Answers (1)
- MAZIWA DAIRIES LTD
Maziwa Dairies Ltd. processes and distributes milk and milk products. Ngure, the proprietor of the business inherited the business from his father. He...(Solved)
MAZIWA DAIRIES LTD
Maziwa Dairies Ltd. processes and distributes milk and milk products. Ngure, the proprietor of the business inherited the business from his father. He is conversant with details of buying, advertising and depot management.
Each one of his depot managers and branch staff meet once every two weeks to review progress on operations. Ngure visits each depot every 2 to 3 days each week to work and supervise the branch managers.
Ngure is worried about communication and the level of motivation among the employees of the enterprise. He feels that at the fortnightly meetings he had held, all his mangers and staff listened carefully, but judging from their actions, he has begun to wonder whether they had understood what he said. Ngure has noted that many o his policies were not being strictly followed,. For instance, in the stores, he often had to re-write advertising messages, while in some of the depots, the employees were talking of joining a workers union.
Managers and employees were quoted as saying that they did not know the intentions of their employer. They believed that they could do better if they had an opportunity to communicate with Mr. Ngure and his assistants at the head office.
On his part, Ngure feels that many of his managers in the head office and in the depots as well as most of the employees are merely doing their job. They are not showing any real imagination or drive. He is also concerned that some of his best employees had quit and taken positions with a competitor. Mr. Ngure has approached a management consultant to advise him on the best way to motivate his staff and communicate better.
Required:
a)Identify and briefly explain the communication problems afflicting Maziwa Dairies Ltd.
and suggest ways of solving the problems.
b)What incentives would Ngure offer his staff in order to motivate them?
Date posted: April 28, 2021. Answers (1)
- “Managers are not born, they are made”.
Explain the ways in which the behavioural attributes of a manager can be developed.(Solved)
“Managers are not born, they are made”.
Explain the ways in which the behavioural attributes of a manager can be developed.
Date posted: April 27, 2021. Answers (1)
- You are a personnel manager in an organization where performance of employees has been below the expected standards.
The chief executive has assigned you the duty...(Solved)
You are a personnel manager in an organization where performance of employees has been below the expected standards.
The chief executive has assigned you the duty of identifying the causes of the poor performance and suggesting solutions to the problem.
a) Explain the steps you would follow when carrying out the task.
b) Suggest measures that management should take to alleviate the problem.
Date posted: April 27, 2021. Answers (1)
- Sound staff selection procedure is a vital element of human resources planning. Discuss.(Solved)
Sound staff selection procedure is a vital element of human resources planning. Discuss.
Date posted: April 27, 2021. Answers (1)
- Diversification is important in every dynamic organization.
a)What circumstances would make it necessary for a company to diversify?
b)Explain the different forms in which the diversification would...(Solved)
Diversification is important in every dynamic organization.
a)What circumstances would make it necessary for a company to diversify?
b)Explain the different forms in which the diversification would take.
Date posted: April 27, 2021. Answers (1)
- A well established organization wishes to carry out an analysis of its strengths, weaknesses, opportunities and threats (SWOT). The task has been assigned to you.
Explain...(Solved)
A well established organization wishes to carry out an analysis of its strengths, weaknesses, opportunities and threats (SWOT). The task has been assigned to you.
Explain the procedure you would follow in carrying out the task.
Date posted: April 27, 2021. Answers (1)
- Compare corporate strategies with marketing strategies for an organization.(Solved)
Compare corporate strategies with marketing strategies for an organization.
Date posted: April 27, 2021. Answers (1)