Get premium membership and access questions with answers, video lessons as well as revision papers.
a) Perceiving emotions - the ability to detect and decipher emotions in faces, pictures, voices, and cultural artifacts-including the ability to identify one's own emotions. When we perceive the emotions in other people's faces we can respond intelligently to their experiences consequently establishing a healthy emotional bond. Inability to perceive other people's emotions will make us respond unintelligently towards them. This ruins interpersonal relationships and kills teamwork.
b) Using emotions - the ability to harness (imprison) emotions to facilitate various cognitive activities, such as thinking and problem-solving. The emotionally intelligent person can capitalize fully upon his or her changing moods in order to best fit the task at hand. Less emotionally intelligent people let emotions crowd their judgments and fail to channel specific emotions towards the achievement of the relevant tasks.
c) Understanding emotions - the ability to comprehend emotion language and to appreciate complicated relationships among emotions. To be sensitive to variations among emotions and to recognize and describe how emotions evolve over time.
d) Managing emotions - the ability to regulate emotions in both ourselves and in others. To heighten or bring down emotions to acceptable levels according to the context.
Chatelaine answered the question on June 16, 2021 at 05:37
- Define emotional intelligence(Solved)
Define emotional intelligence
Date posted: June 16, 2021. Answers (1)
- Describe the categories of emotions(Solved)
Describe the categories of emotions
Date posted: June 16, 2021. Answers (1)
- What is the cognitive restructuring process and what are the steps taken to achieve this?(Solved)
What is the cognitive restructuring process and what are the steps taken to achieve this?
Date posted: June 16, 2021. Answers (1)
- What are the six types of automatic thoughts?(Solved)
What are the six types of automatic thoughts?
Date posted: June 16, 2021. Answers (1)
- Define cognition(Solved)
Define cognition
Date posted: June 16, 2021. Answers (1)
- Explain the strategies for managing various human factors that operate at workplaces. (Solved)
Explain the strategies for managing behavioral differences in a workplace.
Date posted: June 16, 2021. Answers (1)
- i) Define human factors (Solved)
i) Define human factors
Date posted: June 16, 2021. Answers (1)
- Discuss the interventions used in the job characteristics approach(Solved)
Discuss the interventions used in the job characteristics approach
Date posted: June 16, 2021. Answers (1)
- Discuss the three approaches in motivation through design of work(Solved)
Discuss the three approaches in motivation through design of work
Date posted: June 16, 2021. Answers (1)
- Applications of motivation theories(Solved)
Applications of motivation theories
Date posted: June 16, 2021. Answers (1)
- Leventhal (1980) described six criteria for creating fair procedures in an organization, state them(Solved)
Leventhal (1980) described six criteria for creating fair procedures in an organization, state them
Date posted: June 16, 2021. Answers (1)
- State the three fairness perceptions in the workplace(Solved)
State the three fairness perceptions in the workplace
Date posted: June 16, 2021. Answers (1)
- Explain how the following theories can be applied to enhance employee performance at workplaces (1) Maslow's theory of hierarchy of need (2) Equity theory (3) Goal setting...(Solved)
Explain how the following theories can be applied to enhance employee performance at workplaces
1. Maslow's theory of hierarchy of need
2. Equity theory
3. Goal setting theory
Date posted: June 16, 2021. Answers (1)
- What are the limitations of goal setting theory?(Solved)
What are the limitations of goal-setting theory?
Date posted: June 16, 2021. Answers (1)
- Application of motivation theories(Solved)
Application of motivation theories
Date posted: June 15, 2021. Answers (1)
- Discuss Herzberg's 2-Factor Model. (Solved)
Discuss Herzberg's 2-Factor Model.
Date posted: June 15, 2021. Answers (1)
- Discuss need-based and cognitive process theories of motivation (Solved)
Discuss need-based and cognitive process theories of motivation
Date posted: June 15, 2021. Answers (1)
- Define Maslow's Theory of need(Solved)
Define Maslow's Theory of need
Date posted: June 15, 2021. Answers (1)
- Discuss workplace issues(Solved)
Discuss workplace issues
Date posted: June 15, 2021. Answers (1)
- Differentiate between performance appraisal and performance management(Solved)
Differentiate between performance appraisal and performance management
Date posted: June 15, 2021. Answers (1)