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What are the benefits of emotional intelligence?

      

What are the benefits of emotional intelligence?

  

Answers


Monica
i) Navigating through situations………..The idea behind emotional intelligence in the workplace is that it is a skill through which employees treat emotions as valuable data in navigating a situation. For example, a manager has come up with an amazing idea that will increase corporate revenues by up to 200% but knows his boss tends to be irritable and short-tempered in the morning. Having emotional intelligence means that the manager will first recognize and consider this emotional fact about his boss. Despite the stunning nature of his idea -- and his own excitement -- he will regulate his own emotions, curb his enthusiasm and wait until the afternoon to approach his boss."
ii) Enhanced performance…….. Research suggests that positive people tend to perform better in the workplace, both because people like them more and because positive people cognitively process more efficiently and more appropriately. People in a positive mood are more open to taking in information and handling it effectively than those in a negative mood.
iii) Making the right choices……because people may not be able to change their coworkers, emotional intelligence can help them to make choices to avoid catching negative moods from their co-workers by taking appropriate measures, whether physical or cognitive.
iv) Enhanced general wellbeing….. research has found that in facilities where the employees report having a positive workplace culture, the employees reported experiencing less pain, made fewer trips to the emergency room, and were more likely to report being satisfied and in a positive mood.
v) More positive management style…..Managers with emotional intelligence adopt a more appropriate communication style taking into account the emotional undertones in the message may it be through E-mail, Fax, video conferencing, telephone, or face to face.


Chatelaine answered the question on June 16, 2021 at 05:48


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