Get premium membership and access questions with answers, video lessons as well as revision papers.
i) Navigating through situations………..The idea behind emotional intelligence in the workplace is that it is a skill through which employees treat emotions as valuable data in navigating a situation. For example, a manager has come up with an amazing idea that will increase corporate revenues by up to 200% but knows his boss tends to be irritable and short-tempered in the morning. Having emotional intelligence means that the manager will first recognize and consider this emotional fact about his boss. Despite the stunning nature of his idea -- and his own excitement -- he will regulate his own emotions, curb his enthusiasm and wait until the afternoon to approach his boss."
ii) Enhanced performance…….. Research suggests that positive people tend to perform better in the workplace, both because people like them more and because positive people cognitively process more efficiently and more appropriately. People in a positive mood are more open to taking in information and handling it effectively than those in a negative mood.
iii) Making the right choices……because people may not be able to change their coworkers, emotional intelligence can help them to make choices to avoid catching negative moods from their co-workers by taking appropriate measures, whether physical or cognitive.
iv) Enhanced general wellbeing….. research has found that in facilities where the employees report having a positive workplace culture, the employees reported experiencing less pain, made fewer trips to the emergency room, and were more likely to report being satisfied and in a positive mood.
v) More positive management style…..Managers with emotional intelligence adopt a more appropriate communication style taking into account the emotional undertones in the message may it be through E-mail, Fax, video conferencing, telephone, or face to face.
Chatelaine answered the question on June 16, 2021 at 05:48
- Discuss the two key models of emotional intelligence(Solved)
Discuss the two key models of emotional intelligence
Date posted: June 16, 2021. Answers (1)
- In mixed model of emotional intelligence, outline the four main constructs of emotional intelligence(Solved)
In mixed model of emotional intelligence, outline the four main constructs of emotional intelligence
Date posted: June 16, 2021. Answers (1)
- Mention the types of abilities as described in the ability emotional intelligence model(Solved)
Mention the types of abilities as described in the ability emotional intelligence model
Date posted: June 16, 2021. Answers (1)
- Define emotional intelligence(Solved)
Define emotional intelligence
Date posted: June 16, 2021. Answers (1)
- Describe the categories of emotions(Solved)
Describe the categories of emotions
Date posted: June 16, 2021. Answers (1)
- What is the cognitive restructuring process and what are the steps taken to achieve this?(Solved)
What is the cognitive restructuring process and what are the steps taken to achieve this?
Date posted: June 16, 2021. Answers (1)
- What are the six types of automatic thoughts?(Solved)
What are the six types of automatic thoughts?
Date posted: June 16, 2021. Answers (1)
- Define cognition(Solved)
Define cognition
Date posted: June 16, 2021. Answers (1)
- Explain the strategies for managing various human factors that operate at workplaces. (Solved)
Explain the strategies for managing behavioral differences in a workplace.
Date posted: June 16, 2021. Answers (1)
- i) Define human factors (Solved)
i) Define human factors
Date posted: June 16, 2021. Answers (1)
- Discuss the interventions used in the job characteristics approach(Solved)
Discuss the interventions used in the job characteristics approach
Date posted: June 16, 2021. Answers (1)
- Discuss the three approaches in motivation through design of work(Solved)
Discuss the three approaches in motivation through design of work
Date posted: June 16, 2021. Answers (1)
- Applications of motivation theories(Solved)
Applications of motivation theories
Date posted: June 16, 2021. Answers (1)
- Leventhal (1980) described six criteria for creating fair procedures in an organization, state them(Solved)
Leventhal (1980) described six criteria for creating fair procedures in an organization, state them
Date posted: June 16, 2021. Answers (1)
- State the three fairness perceptions in the workplace(Solved)
State the three fairness perceptions in the workplace
Date posted: June 16, 2021. Answers (1)
- Explain how the following theories can be applied to enhance employee performance at workplaces (1) Maslow's theory of hierarchy of need (2) Equity theory (3) Goal setting...(Solved)
Explain how the following theories can be applied to enhance employee performance at workplaces
1. Maslow's theory of hierarchy of need
2. Equity theory
3. Goal setting theory
Date posted: June 16, 2021. Answers (1)
- What are the limitations of goal setting theory?(Solved)
What are the limitations of goal-setting theory?
Date posted: June 16, 2021. Answers (1)
- Application of motivation theories(Solved)
Application of motivation theories
Date posted: June 15, 2021. Answers (1)
- Discuss Herzberg's 2-Factor Model. (Solved)
Discuss Herzberg's 2-Factor Model.
Date posted: June 15, 2021. Answers (1)
- Discuss need-based and cognitive process theories of motivation (Solved)
Discuss need-based and cognitive process theories of motivation
Date posted: June 15, 2021. Answers (1)