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These are records that are produced during the day to day activities of an organization.
Importance of operational records is that they serve as evidence of the activities that are carried out in the organization eg admission list, finance records etc.
During appraisal most of the functional records are retained about 75 %. 25 % are transferred to archives or destroyed since their usefulness to the organization has ceased.
Kavungya answered the question on July 22, 2021 at 12:48
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