1.That the environment created for the speaker to express herself or himself is safe, especially in terms of reducing the risk of future negative consequences fro messages delivered.
2. That the listener is very focused on what the speaker is trying to communicate to him/her.
3. That the listener is patient and does not jump to conclusions about the message.
4. That the listener can show genuine empathy for the speaker.
5. That the listener uses techniques that permit the speaker to verify or correct the emotion and content of the message.
Titany answered the question on August 11, 2021 at 11:01
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