· To ensure that all bedrooms and public rooms are serviced and cleaned daily. · To ensure that function rooms are cleaned as soon as they have been used to ensure a fast turnaround.
· To ensure that VIP rooms receive the designated extras.
· To ensure an adequate supply of clean linen in a good state of repair. · To ensure that rooms are checked regularly for repairs and refurbishing, and that appropriate maintenance is effected.
· To liaise with General Manager and notify areas needing attention, in respect of decor.
· To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion.
· To ensure that staff are coached and trained to perform their duties effectively. · To ensure that attendance registers are completed daily and in accordance with statutory regulations.
· To ensure that salary variations and administrative returns are completed correctly and submitted on time.
· To draw up duty rosters and ensure that manning levels are correct, to agreed standards, and are not exceeded without permission.
· To ensure that adequate supplies of cleaning materials are available.
· To ensure that staff accommodation is kept clean and in a good state of repair.
· To ensure that regular fire and evacuation drills are held.
· To ensure effective communications through attending meetings and imparting information at regularly held staff meetings with assistant housekeepers.
Titany answered the question on September 10, 2021 at 06:01
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