Get premium membership and access questions with answers, video lessons as well as revision papers.
· To ensure that all bedrooms and public rooms are serviced and cleaned daily. · To ensure that function rooms are cleaned as soon as they have been used to ensure a fast turnaround.
· To ensure that VIP rooms receive the designated extras.
· To ensure an adequate supply of clean linen in a good state of repair. · To ensure that rooms are checked regularly for repairs and refurbishing, and that appropriate maintenance is effected.
· To liaise with General Manager and notify areas needing attention, in respect of decor.
· To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion.
· To ensure that staff are coached and trained to perform their duties effectively. · To ensure that attendance registers are completed daily and in accordance with statutory regulations.
· To ensure that salary variations and administrative returns are completed correctly and submitted on time.
· To draw up duty rosters and ensure that manning levels are correct, to agreed standards, and are not exceeded without permission.
· To ensure that adequate supplies of cleaning materials are available.
· To ensure that staff accommodation is kept clean and in a good state of repair.
· To ensure that regular fire and evacuation drills are held.
· To ensure effective communications through attending meetings and imparting information at regularly held staff meetings with assistant housekeepers.
Titany answered the question on September 10, 2021 at 06:01
- State the Duties and responsibilities of a restaurant manager in a hotel(Solved)
State the Duties and responsibilities of a restaurant manager in a hotel
Date posted: September 10, 2021. Answers (1)
- State the Duties and responsibilities of a banqueting manager in a hotel(Solved)
State the Duties and responsibilities of a banqueting manager in a hotel
Date posted: September 10, 2021. Answers (1)
- State the Duties and responsibilities of a front of house manager in a hotel(Solved)
State the Duties and responsibilities of a front of house manager in a hotel
Date posted: September 10, 2021. Answers (1)
- State the duties and responsibility of food and beverage manager in a hotel(Solved)
State the duties and responsibility of food and beverage manager in a hotel
Date posted: September 10, 2021. Answers (1)
- State five personnel found in an hospitality setting (Solved)
State five personnel found in an hospitality setting
Date posted: September 10, 2021. Answers (1)
- Draw a flowchart illustrating the organizational structure of an hotel(Solved)
Draw a flowchart illustrating the organizational structure of an hotel
Date posted: September 10, 2021. Answers (1)
- Importance of Hospitality Services (Solved)
Importance of Hospitality Services
Date posted: September 10, 2021. Answers (1)
- State and explain two types of Hospitality Services (Solved)
State and explain two types of Hospitality Services
Date posted: September 10, 2021. Answers (1)
- Describe the evolution of hospitality services(Solved)
Describe the evolution of hospitality services
Date posted: September 10, 2021. Answers (1)
- Define the following terms:
1. Hospitality
2.Services
3. Hospitality Services(Solved)
Define the following terms:
1. Hospitality
2.Services
3. Hospitality Services
Date posted: September 10, 2021. Answers (1)