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State the Duties and responsibilities of a personnel and training manager in a hotel
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· To ensure that Job Descriptions are up-to-date and accurately describe each position. · To ensure that Job Evaluation categories are correct.
· To ensure cost effective recruitment through the use of the appropriate source. · To ensure that the recruitment and selection of people is done objectively and based on Job Descriptions and Man Specifications.
· To ensure that managers are trained and have the ability to conduct effective interviews.
· To ensure that the company's succession plan is meaningful and effective. · To ensure that meaningful appraisals for all staff are carried out on a regular basis. · To ensure that the action and developmental plans agreed at the appraisals are acted on and followed up.
· To ensure the Individual Career Plans are meaningful and agree with succession plan and are the result of an appraisal.
· To ensure that new or transferred employees have an effective induction programme with is adhered to.
· To ensure that the Training Programme provides for the training needs identified at appraisals.
· To ensure that the correct people are nominated or sent on the appropriate training courses.
· To ensure follow up of all training.
· To ensure that training is cost effective and is effected for real need and not for cosmetic reasons.
· To ensure that the company's objective for labour turnover is maintained or bettered. · To analyze labour turnover statistics so that problem areas are highlighted and the appropriate action taken.
· To ensure that the company's personnel procedures are strictly adhered to. · To ensure that personnel files are properly maintained and kept under lock and key. · To ensure that the company's grievance and disciplinary procedures are observed and that all relevant documentation is completed.
· To ensure that all statutory acts and proclamations are displayed in conspicuous places.
· To ensure that legislated remuneration packages are adhered to.
· To ensure that managers are acquainted with and are applying all latest industrial relations legislation.
· To ensure effective communication relating to any industrial or strike action, so that future or contingency planning can be effected.
· To ensure that line managers are fully aware of and responding to all statutory legislation affecting the catering industry.
· To be aware of the welfare needs of employees and be available for counselling.
Titany answered the question on September 10, 2021 at 06:02
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