1 If the customers are not ready to order, offer to return to the table.
2 Face the customers as they make their choice. Look at them when they speak.
3 Show respect for the customers and try to project your wish to help them enjoy their meal. This may mean a strictly upright posture and 'Thank you, ma'am', or sitting at the table with a customer dining alone, or kneeling on the floor beside a group of customers. It may mean being jovial and chatty, or quiet and respectful.
4 Decide whose order you should take first. It is usual to take women's orders before men's, and the host last. Asking who's ready to order is another possibility, customers sometimes take turns to order or one will order for the rest of the party.
5 Be patient when customers are indecisive or change their minds. Offer some suggestions, or try to gently guide them to a decision.
6 Prompt for further requirements. 'Would you like a side salad?' Done well, this will boost sales and increase customer satisfaction.
7 Don't promise what can't be delivered: 'That should be no problem, but I'll just check with the chef.'
Titany answered the question on September 10, 2021 at 08:28
- Discuss different ways of table service of food(Solved)
Discuss different ways of table service of food
Date posted: September 10, 2021. Answers (1)
- Discuss the following terms as used in an hotel industry:
i. Garnish
ii. Accompaniment
iii. Salad
iv. Soup(Solved)
Discuss the following terms as used in an hotel industry:
i. Garnish
ii. Accompaniment
iii. Salad
iv. Soup
Date posted: September 10, 2021. Answers (1)
- Discuss three classification of hotel menus(Solved)
Discuss three classification of hotel menus
Date posted: September 10, 2021. Answers (1)
- Discuss three ways of cocktail presentation(Solved)
Discuss three ways of cocktail presentation
Date posted: September 10, 2021. Answers (1)
- Describe four types of fruit cocktails(Solved)
Describe four types of fruit cocktails
Date posted: September 10, 2021. Answers (1)
- Explain four types of alcoholic cocktails(Solved)
Explain four types of alcoholic cocktails
Date posted: September 10, 2021. Answers (1)
- Discuss four methods of serving in an hospitality setup(Solved)
Discuss four methods of serving in an hospitality setup
Date posted: September 10, 2021. Answers (1)
- Explain the storage of alcoholic drinks(Solved)
Explain the storage of alcoholic drinks
Date posted: September 10, 2021. Answers (1)
- Discuss four types of non-alcoholic beverages(Solved)
Discuss four types of non-alcoholic beverages
Date posted: September 10, 2021. Answers (1)
- Discuss four types of alcoholic beverages(Solved)
Discuss four types of alcoholic beverages
Date posted: September 10, 2021. Answers (1)
- What is a beverage?(Solved)
What is a beverage?
Date posted: September 10, 2021. Answers (1)
- Describe the meaning, usage and care of a coffee maker(Solved)
Describe the meaning, usage and care of a coffee maker
Date posted: September 10, 2021. Answers (1)
- Describe the meaning, usage and care of a refrigerator(Solved)
Describe the meaning, usage and care of a refrigerator
Date posted: September 10, 2021. Answers (1)
- Describe the meaning, usage and care of a dishwashing machine(Solved)
Describe the meaning, usage and care of a dishwashing machine
Date posted: September 10, 2021. Answers (1)
- Describe the meaning, usage and care of a knife(Solved)
Describe the meaning, usage and care of a knife
Date posted: September 10, 2021. Answers (1)
- Describe the meaning, usage and care of a meat tenderizer(Solved)
Describe the meaning, usage and care of a meat tenderizer
Date posted: September 10, 2021. Answers (1)
- Describe the meaning, usage and care of a vegetable cutter/slicer(Solved)
Describe the meaning, usage and care of a vegetable cutter/slicer
Date posted: September 10, 2021. Answers (1)
- Describe the meaning, usage and care of a vegetable peeler(Solved)
Describe the meaning, usage and care of a vegetable peeler
Date posted: September 10, 2021. Answers (1)
- Describe the meaning, usage and care of a dough proofer(Solved)
Describe the meaning, usage and care of a dough proofer
Date posted: September 10, 2021. Answers (1)
- Describe the meaning, usage and care of a steamer(Solved)
Describe the meaning, usage and care of a steamer
Date posted: September 10, 2021. Answers (1)