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Some of the common problems which are faced by the counsellor are as under:
1) Resistance to Counselling
Resistance to counselling is faced from two angles.
Firstly the individual facing a problem feels that I do not need any counselling or special help.
These individuals fear change and are conditioned to certain pay offs like attention from
significant others, sympathy, comforts associated with present behaviour, avoidance of work or
stress. Such resistance can be dealt with either by involving significant others or
deconditioning the pay offs.
Secondly the resistance comes from the faculty itself i.e. when the other tutors or the
administrator, do not see the worth counselling process and discard it as not a necessary
service. Such resistance can be managed by gaining the cooperation from all the members and
highlighting from time to time the important achievements of counselling to them.
2) Counselling Individuals of Different Cultures
Some of you may be working in such schools of nursing where you may have students with a
cultural background different from your own. These students have a different sets of values
and expectations. If you do not have full understanding of these values you may interpret their
behaviour inaccurately and impost your value system on them which may further create
problems. As a counsellor you should try to understand their value system and should not
apply one approach uniformly to all the students.
3) Counselling Individuals with Strong Emotions
Often as a counsellor you may come across individuals with strong emotions such as high
anxiety, anger, depression, intimacy etc. These emotions hinder the process of counselling. In
such cases you should first acknowledge their feelings by simply saying: “Sheila, I can see how
angry you are right now”, or “Feel free and cry”. You can remain calm in some such situations
and this may act as a tranquilizer to such individual.
4) Counsellor Burn-out
As a beginner counsellor you may work very excitedly but as number of individuals seeking
counselling in a day becomes large, excitement may change to discouragement and lead to
feelings of burn-out. The following symptoms may be
observed in yourself: restlessness, boredom, irritability, lethargy, fatigue, negative feelings
about yourself or your client etc. This problem can be managed by changing your work
environment, changing your approach, taking care of yourself (enough sleep, rest, diet, play,
entertainment etc.) accepting others view on the counselling given by you to them.
5) Other problems
- Lack of awareness of value of counselling by public
- Inadequate administrative support
- Lack of physical facilities
- Non-availability of time to tutor-counsellors for counselling,
- Non-availability of tools and tests
- Dearth of training facilities for counsellors
- Sources of impediments to the process of counselling.
Titany answered the question on September 13, 2021 at 09:32