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Forms of power used by managers to change employee behaviour

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1· Legitimate power stems from a formal management position in an organization and the authority granted to it. Subordinates accept this as a legitimate source of power and comply with it.
2· Reward power stems from the authority to reward others. Managers can give formal rewards, such as pay increases or promotions, and may also use praise, attention, and recognition to influence behaviour.
3· Coercive power is the opposite of reward power and stems from the authority to punish or to recommend punishment. Managers have coercive power when they have the right to fire or demote employees, criticize them, withhold pay increases, give reprimands, make negative entries in employee files, and so on.
Keep in mind that different types of position power receive different responses from followers. Legitimate power and reward power are most likely to generate compliance, where workers obey orders even though they may personally disagree with them. Coercive power most often generates resistance, which may lead workers to deliberately avoid carrying out instructions or to disobey orders.
Unlike external sources of position power, personal power most often comes from internal sources, such as a person’s special knowledge or personality characteristics. Personal power is the tool of a leader and can be of two types:
4· Expert power results from a leader’s special knowledge or skills regarding the tasks performed by followers. When a leader is a true expert, subordinates tend to go along quickly with his or her recommendations.
5· Referent power results from leadership characteristics that command identification, respect, and admiration from subordinates who then desire to emulate the leader. When workers admire a supervisor because of the way he or she deals with them, the influence is based on referent power. Referent power depends on a leader’s personal characteristics rather than on his or her formal title or position, and is most visible in the area of charismatic leadership.

Titany answered the question on September 20, 2021 at 12:10

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Forms of power used by managers to change employee behaviour

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