1) Processes should be designed to achieve desired outcomes rather than focus on tasks. Removal of job demarcation and emphasize multi-skilling.
2) People who use the output should perform the process themselves. For example a company could set up a database of approved suppliers. This would allow personnel who actually require supplies to order them themselves, using line technology and thereby eliminate the need for using a separate purchasing department
3) Incorporate information processing into the real work that produces the information- avoid separate data gathering processes or operations.
4) Geographically dispersed resources should be treated as if they were centralized for example economies of scale through central negotiation of supply contracts, without losing the benefits of decentralization eg. flexibility and responsiveness.
5) Link parallel activities rather than integrate the results. This would involve for example, co-ordination between teams working on different aspects of a single process.
6) Empowerment:- Doers should be allowed to be self managing. Put the decision point where the work is performed.
7) Capture information only once. Ideally only at its source.
Titany answered the question on October 26, 2021 at 12:12
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