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1. Functionality—This refers to whether the product performs its function at the end of the
manufacturing process or when it is first put to use.
2. Reliability—How long will the product function under normal conditions? A product should perform perfectly from the first time to the completion of its life span.
3. Durability—How well and how long will the product function under adverse conditions?
e.g heat, cold, dust and other conditions that it reasonably might be expected to encounter?
4. Aesthetics Characteristics—This refers to the appearance of the product and is not necessarily related to its function. The smoothness of the surfaces, the symmetry of decorative design and the absence of dents, or scratches illustrate this dimension.
5. Safety—Will the product perform its function without endangering the user?
Titany answered the question on October 26, 2021 at 12:27
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