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Here are the following uses of the internet for business mention below
1. Ecommerce
The Internet provides a perfect market place wherein customers access the website of ecommerce vendors and order the product they want to buy online, and make the payment through the gateway. The goods ordered are delivered to the customers within the agreed number of days from the warehouse of the vendor.
2. Media site of a company
The Internet offers a perfect medium for businesses to reach out to their customers and the common public on their website’s products and services. Financial results, Performance details and other achievements of the company are also posted on this site. This media site provides good visibility, publicity, and branding to the company.
3. Social Media
The organization keeps tabs on social media sites like Facebook, Linked in to track the posting of the common public on their products, services and any other matter related to the company. The company will use the postings gathered from these social media to improve its product/services, correct the processes and manage situations.
4. Customer Relationship Management (CRM)
The Internet enables the organization to connect with all its customers and build a strong network with its customers. New customer leads can be generated through this CRM portal and converted into prospect and order with a systematic follow-up.
This portal enables to create of visibility on the marketing campaign and service programs conducted by the organization. Customer feedback and their inputs on the company are used to improve the efficiency of the operations and take the company to the next level.
5. Supplier Management
Information on supplier’s purchase orders, amendments to purchase orders, supply schedules, receipts, rejections and performance details are shared with suppliers on this site, hosted on the internet. Suppliers create shipment notice on their supplies in this site, and it is visible to the company to plan their production accordingly. The Internet enables the organization to do collaborative design and suppliers by sharing design details through this site and cutting short design life cycle time.
6. Employee Productivity enhancement
Employees are connected to their office through the internet, enabling them to work from home and avoid commuting hassles.
Employees are trained online at their own pace.
Youtube, blogs, and content on the internet provide inputs to employees to enhance their skills.
Tools like Skype, Slack, and Trello available over the internet help employees collaborate with each other effectively and clear the hurdles in the project on time.
Project management tools hosted on the internet connect remote employees in the project review and efficiently manage the project.
Productivity enhancement in employees leads to business growth and prosperity.
7. Video conferencing
Video conferencing facilities offered through the internet helps the organization to hold meetings, conferences with participants from multiple remote locations. It saves travel costs and speeds up the decision making process.
8. Market Research
Information on any products/services, market requirements, demand from various geographies for a product, competitor’s business data and other market-related data are available on the internet. These data will be useful in market research and arrive at the marketing strategy.
9. Cloud hosting
Business can host their applications in the cloud to save costs and achieve agile operations, and users can access the application over the internet. Access to the cloud is made hassle-free by internet connectivity, and the user feels no difference between on-premises access and cloud access.
10. Advertisement
Advertising through Youtube and other popular sites will help the business to improve its sales.
Titany answered the question on November 30, 2021 at 11:38
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