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1. Emotional
Emotional component is the persons feeling about an object i.e. positive ,negative or
neutral .
• Expressions of emotions ,either positive like a customer representation
• Negative, like a bill collector or a police officer
• Neutral, Like an academic administration or public.
• Servant , is all important to work behavior
2. Informational
These consists of the beliefs and information the individual has about the object
3. Behavioral
These consist of a person tendencies to believe in a particular way towards an
object
Titany answered the question on March 22, 2022 at 12:04